Admissions Manager

About the role

The Admissions Manager will be responsible for growing the number of students in our schools. This will be driven by delivering a distinctive, market leading and 'surprising and delightful' customer experience. They will need to establish and inculcate a sales culture and mindset throughout the school starting with the school leadership and admission teams. Ensure the whole school understand their part in the organisation's growth strategy through clear communication and interpersonal relationships. Overall growth requires focus on both enrolments and retention of existing students.

Responsibilities

• Admissions Management
• Take responsibility for all aspects of the school's admissions process and pipeline management with a view to optimising conversion at every stage of the pipeline, whilst supporting school teams to ensure retention levels are as high as possible
• Ensure a retention approach exists for all 'transition points' within the school
• Regular reporting & forecasting of data with accompanying insights and actions
• Ensure the digital admissions experience is complemented by excellent follow up to provide a first-class service for prospective parents.
• Take the lead on conversion events including personal tours, open mornings
• Ensure our global minimum standards for admissions are met (or exceeded)
• Act as a key brand ambassador for the school, understanding the local market, the school's value proposition, appreciating the needs of parents and pupils
• Develop stretching annual enrolment targets (in conjunction with the Head of Marketing & Admissions and the Head of the school)
• Regularly monitor feedback generated through various mediums (mystery shop, online chat, WhatsApp, Voice of the Parent admissions surveys, et al); and take action to improve the admissions service based on customer insight
• Ensure a fast and quality response to individual parent feedback is given and in line with our published minimum standards
• Build relationships with feeder schools, estate agents, relocation agents, key partners, affiliates and influencers in the local community to support enrolments
• Work closely with the overseas recruitment team and ensure compliance on visas and immigration, regulatory inspections and reporting to the local authority
• People Management
• Support the Admissions & Marketing team to deliver first class customer experience to internal and external customers/colleagues
• Lead the relationship with external agency's (estate agents, clubs, associations etc)
• Ensure that the department is always appropriately resourced
• Maintain a close and effective working relationship with other key colleagues including the School Operations Manager and SLT, the teaching community and support staff. As well as the POD team, SSC or SCP

Requirements

• Essential Skills
• Be a nice person who is immediately likeable and can relate easily to others
• Enjoys and is energised by interacting with others
• Able to operate with autonomy and authority - should have good gravitas
• Excellent interpersonal and communication skills including the ability to deal with people on all levels with sensitivity, tact and diplomacy
• High level of numeracy and the ability to understand, manipulate and interrogate data to understand patterns, trends and gain commercial insight
• Ability to manage multiple stakeholders and work well within a team
• First class organisational and administrative skills
• Ability to remain calm under pressure and work to tight deadlines; systematic approach to tasks, with attention to detail
• Confident and adept in use of Microsoft applications e.g. Word

Additional Information

Join a community where relationships drive success. Job Title: Location: Akeley Wood School, Akeley, Buckingham Salary: £45,000 Hours: 40 hours per week | Monday to Friday | 8am - 5pm | There will be a requirement to work some evenings and weekends Contract: Permanent | 52 weeks per year Working Pattern: On-site (this role is not hybrid) Please note, early applications are recommended. We reserve the right to commence interview and offer for this role prior to the role closure date stated within this advertisement. Join Our School Community as an Admissions Manager Akeley Wood, part of Blenheim Schools, is a thriving co-educational independent school set across three beautiful campuses in the Buckinghamshire countryside. We educate pupils from 12 months to 18 years, offering a warm, inclusive, and ambitious environment where every child is known and supported to achieve their best. Our inspiring learning spaces include woodland outdoor areas, specialist classrooms, creative arts studios, and modern sports facilities. We are proud of our strong pastoral culture, focus on individual strengths, and commitment to helping pupils grow into confident, curious, and compassionate young people. Joining Akeley Wood School means becoming part of a dedicated, collaborative team who believe in high expectations, meaningful relationships, and the transformative power of education.

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