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Deputy Director, Technology Delivery and Products

External
RAFFLES MEDICAL GROUP LTD logoRaffles Medical · Raffles Hospital, Singapore
S$120K–S$180K/yrFull-timeUnknownToday
Information Technology
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Responsibilities

  • Product Ownership & Business Outcomes
  • Own and manage the full product lifecycle from definition and design through build, scale, and optimisation
  • Translate business demand into clear product roadmaps, backlogs, and delivery scope
  • Drive measurable business outcomes, value realisation, and user adoption
  • Establish structured product governance, release planning, and lifecycle discipline
  • Technology Delivery Execution
  • Lead predictable, high-quality delivery of enterprise systems, digital platforms, and AI-enabled solutions
  • Enforce delivery standards covering Agile/DevSecOps practices, coding, testing, quality, and release management
  • Manage delivery performance across timeline, scope, cost, and quality
  • Build a strong root cause analysis culture, reducing recurring defects and delivery issues
  • Solutioning& Architecture Alignment
  • Lead solution design and technical decision-making for complex initiatives
  • Ensure all solutions comply with enterprise architecture, security, data, and integration standards
  • Balance speed, cost, risk, and long-term sustainability in delivery decisions
  • Transition to Operations & Production Readiness
  • Ensure solutions meet production readiness criteria prior to go-live
  • Drive structured handover to Technology Operations (documentation, SLAs, support model)
  • Improve post go-live stability through shift-left and quality improvements
  • Digital,Data & AI Product Scaling
  • Deliver digital, data, and AI initiatives as enterprise-grade products
  • Partner with Data & Analytics teams to embed data-driven and AI capabilities
  • Ensure validated innovation use cases are industrialised and scaled effectively
  • Stakeholder& Leadership Engagement
  • Act as a senior technology partner to business stakeholders
  • Provide transparent reporting on delivery progress, risks, and trade-offs
  • Serve as the single point of accountability for delivery commitments
  • Build, mentor, and lead high-performing product, delivery, and engineering teams

Requirements

  • Degree in Computer Science, Engineering, Information Systems, or related discipline
  • 12-15 years of progressive experience in technology delivery, digital products, or enterprise systems
  • Proven track record delivering large-scale, mission-critical systems end to end
  • Demonstrated capability in turning around or maturing delivery organisations
  • Experience with Agile, DevSecOps, and modern software engineering practices
  • Exposure to digital, data, or AI-enabled solutions at scale is highly desirable
  • Skills& Competencies
  • Strong people and stakeholder leadership skills
  • Deep understanding of product-led and engineering-driven delivery models
  • Solid grasp of enterprise architecture and integration environments
  • Strong problem-solving and root cause analysis mindset
  • Clear, confident communicator able to engage senior leaders

Additional Information

The Deputy Director, Technology Delivery and Products is a leadership role responsible for end-to-end ownership of technology delivery and product outcomes across the organisation. The role ensures that technology initiatives are delivered as scalable, secure, and well-adopted products, with strong engineering discipline and measurable business impact. This role plays a critical part in transforming technology delivery into a disciplined, product-oriented organisation, working closely with business leaders, the CTO Office, and Technology Operations. It is responsible for enabling the delivery of high-quality, scalable, and secure digital and AI-enabled solutions.


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