Trademark Specialist

About the role

We are a Singapore-headquartered AI company building a platform that modernizes trademark and intellectual property work across APAC. Our customers include sophisticated, multi-stakeholder audiences in the IP space, served both directly and through trusted partners. We are at the intersection of deep legal practice and frontier AI, and we are growing the team that will define how trademark work gets done in Singapore, ASEAN, and beyond. We are looking for a Trademark Specialist to be the in-house trademark authority embedded across our product, engineering, and commercial functions. You will be the connective tissue between real-world trademark practice and the agentic AI we are building. This is a dynamic role. You will spend meaningful time inside the product / tech development cycle, and you will also be client- and partner-facing alongside our commercial team - meeting trademark agencies and IP law firms in Singapore to demonstrate, educate, and gather feedback on our AI product.

Responsibilities

• Product & Tech Development Collaboration
• Embed trademark expertise into the product. Work side-by-side with engineers, AI/ML, and product managers to translate Singapore and international trademark law, IPOS practice, and day-to-day prosecution workflows into clear product requirements and technical specifications.
• Validate AI outputs. Review and quality-test AI outputs across trademark search, clearance opinions, Nice classification, goods/services drafting, office action responses, and portfolio analytics. Flag inaccuracies, hallucinations, and edge cases.
• Curate training and evaluation data. Help build, label, and maintain trademark-specific datasets, prompt libraries, and evaluation benchmarks the AI is tested against. Define what 'good' looks like from a practitioner's perspective.
• Commercial & External Engagement
• Represent the company externally. Partner with the commercial team to meet, pitch, and educate trademark agencies, IP law firms, and corporate IP teams in Singapore on what our AI product does, where it fits in their workflow, and how to adopt it.
• Run product demos and pilots. Lead practitioner-grade demos, design and run pilot engagements with firms and agencies, and translate their feedback into product action.
• Build the Singapore IP network. Maintain and grow relationships across the Singapore IP ecosystem - IPOS, ASEAN IPA, professional associations, and individual agents and partners.
• Subject Matter Expertise & Compliance
• Be the in-house trademark authority. Serve as the go-to internal expert on Singapore Trademarks Act and Rules, IPOS practice directions, Nice Classification, and Madrid Protocol filings.
• Track regulation and practice updates. Monitor developments in IPOS practice, ASEAN regional IP frameworks, WIPO updates, and emerging case law, and translate them into product and content updates.
• Manage professional and ethical risk. Help the company navigate questions around the unauthorized practice of law, professional responsibility, AI disclosure obligations, and data confidentiality in trademark work.
• Thought Leadership, Content & Ecosystem
• Create credible content. Co-author whitepapers, blog posts, technical guides, and webinars on AI in trademark practice - calibrated for IPOS-registered agents and IP partners.
• Speak at industry events. Represent the company at INTA, IPOS-organized events, ASEAN IP forums, and legal-tech conferences.
• Engage with regulators. Where appropriate, support engagement with IPOS and other regulators on the responsible use of AI in trademark and IP practice.
• Cross-functional & Internal Operations
• Documentation. Author and maintain user-facing documentation, FAQs, and in- product help content for trademark features.
• Quality benchmarking. Define and track accuracy, precision, and recall benchmarks for trademark-specific AI outputs in collaboration with the AI team.
• Internal trademark portfolio. Manage the company's own trademarks and brand IP across Singapore and key markets.
• Qualifications & Requirements
• Registered Trademark Agent with IPOS, or qualified and on track for registration.
• 3-6 years of hands-on trademark prosecution experience in Singapore (in-house, IP law firm, or trademark agency).
• Strong working knowledge of the Singapore Trademarks Act and Rules, IPOS e-filing, Nice Classification, and trademark search and clearance procedures.
• Experience with Madrid Protocol filings and prosecution; exposure to multi-jurisdictional trademark portfolios.
• Excellent written and verbal communication skills, with a proven ability to translate complex IP concepts for non-legal audiences (engineers, product, customers).
• Comfort operating in a fast-moving, ambiguous startup environment with shifting priorities.
• Genuinely client-facing: confident running meetings, demos, and training sessions with senior trademark agents and IP partners.
• Great to have!
• Prior experience worki

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