Senior Engineer, Services, Valves

Responsibilities

• 24/7 Telephonic support for Emergencies at site for all Valmet customers.
• Respond within 24 hours to all Service & Sales Enquiries with an Action Plan to customers in the respective region.
• Service Quality Compliance and Adherence to Valmet HSE Policy.
• Responsible for Generating Spares and Service Enquiries, Preparation & Submission of quotes, Achieving OR & Net Sales Targets, On-time Delivery, Payment collection.
• Reporting: Time sheets, Sales & Service Call Reports / Weekly & Monthly Management Reporting
• Promote Service Agreements (AMC) and Service Solutions.
• Carry out Installation, Testing, Commissioning and maintenance of Control Valve, On-Off Valves and ESD Valves.
• Capable of carrying out PM, Over-hauling of Valves, actuators, smart products and accessories.
• Carrying out Installed Base Audit of Valmet Customers and managing the installed base.

Requirements

• Diploma / Engineering Graduate with relevant experience.
• 5-8 years of relevant experience and strong knowledge of valve service.
• Ability to work under pressure in difficult customer situations and in different cultural environments.
• Knowledge of Basic Valmet FC products and services.
• Experience in carrying out shut-down maintenance in large refineries /Oil & Gas industries.
• Experience in carrying out on-site maintenance for a minimum of one year would be preferable.
• Experience in handling all types of valves - Control Valve, On-off Valve, ESD applications.
• Experience in smart products, advance diagnostic tools is preferred.

Benefits

Additional Information

Sr. Engineer, Services, Valves To provide end-to-end service support and drive service/spares sales for Valmet customers by ensuring high-quality maintenance, timely response, and effective service delivery across projects, DTD, and MRO activities.

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Company Intel

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