Underwriting Assistant, Commercial Lines

About the role

We are seeking a detail-oriented and client-focused Underwriting Assistant to support our Commercial Realty Program team. This role is responsible for providing underwriting and administrative support for a portfolio of commercial realty business, including new business, renewals, endorsements, and broker/client service activities. The successful candidate will work closely with underwriters, brokers, and internal teams to support efficient policy processing, maintain accurate documentation, and deliver high-quality service to commercial realty clients across Canada.

Responsibilities

• Support underwriters with new business submissions, renewals, endorsements, and policy changes for commercial realty accounts.
• Review submissions for completeness, obtain outstanding documentation, and maintain accurate underwriting files and policy records.
• Prepare policy documentation, endorsements, and related underwriting correspondence.
• Assist with quoting, rating, policy issuance, and file preparation in accordance with underwriting guidelines and service standards.
• Respond to broker, and internal inquiries regarding policy status, documentation, and underwriting requirements.
• Coordinate with insurers, brokers, and internal departments to support efficient service delivery and issue resolution.
• Monitor renewals, follow-up activities, and outstanding requirements to ensure timelines and service standards are met.
• Support reporting, workflow management, and process improvement initiatives while ensuring compliance with internal procedures and regulatory requirements.
• Qualifications and expertise that pave the way for Success
• 1-3 years of insurance industry experience, preferably in underwriting support, commercial lines, policy administration, or brokerage operations.
• Experience supporting commercial property or realty portfolios is considered an asset.
• Strong administrative and organizational skills with exceptional attention to detail.
• Ability to manage multiple priorities and deadlines in a high-volume environment.
• Excellent written and verbal communication skills.
• Strong customer service orientation and relationship management skills.
• Proficiency with Microsoft Office Suite and insurance broker management/underwriting systems.
• Elevate Your Career with HUB International
• Your Advancement and Well-being: Our Priority
• At HUB, we place immense value on the well-being and professional development of our team. Here's what you can look forward to as part of the HUB Team:
• Work-Life Balance: Take advantage of flexible working arrangements and generous time-off policies that adapt to your needs and lifestyle.
• Professional Growth: Advance your career with HUB-sponsored training programs, tuition reimbursement, and other development opportunities tailored to help you succeed.
• Industry Support: Benefit from reimbursements for professional licensing and membership fees, reflecting our investment in your expertise.
• Exclusive Perks : Enjoy special discounts on events, travel, accommodations, and personal home & auto insurance, making your HUB experience even more rewarding
• Service: Our Ethos
• If you require assistance or accommodation at any stage of the recruitment process, we encourage you to let us know-we're here to support you. At HUB, building an inclusive workplace isn't just part of what we do-it's at the heart of who we are..
• Department Underwriting
• Required Experience: 1-2 years

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