Project/Program Manager

Responsibilities

• Own and manage multiple sales programs end-to-end, ensuring alignment with business objectives and measurable performance goals
• Monitor program health using key metrics (lead flow, pipeline progression, conversion rates) and drive continuous improvement initiatives
• Deliver recurring and ad hoc reporting to provide clear visibility into sales performance and program outcomes
• Analyze pipeline and program data to identify trends, gaps, and opportunities, and translate findings into actionable recommendations
• Partner with Sales leadership to improve pipeline effectiveness and inform data-driven decision-making
• Ensure data accuracy, consistency, and integrity across reporting and dashboards
• Leverage Salesforce and BI tools to build and optimize reporting, dashboards, and performance tracking
• Collaborate with cross-functional stakeholders to enhance reporting capabilities and improve data accessibility and usability
• What You Have
• Bachelor's degree or advanced degree (where required)
• 3+ years of experience in related field.
• In lieu of degree, 5+ years of experience in related field.
• Bonus Points
• Background in Program/Project Management, Sales Operations, or Business Analytics in a sales-driven environment
• Demonstrated end-to-end ownership of programs or initiatives, including performance tracking, optimization, and continuous improvement
• Strong experience with Salesforce (reporting, dashboards, data management) and advanced Excel skills; BI tools (Power BI/Tableau) preferred
• Proven ability to analyze pipeline data and deliver actionable insights that improve sales effectiveness, conversion rates, and program outcomes
• Strong project management, communication, and stakeholder management skills with high attention to detail; experience in health insurance (e.g., IU65, Medicare) is a plus
• What You 'll Get
• The opportunity to work at the cutting edge of health care delivery with a team that's deeply invested in the community
• Work-life balance, flexibility, and the autonomy to do great work
• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution
• Learn more
• Where You 'll Work
• Our Hybrid Flex approach is built on presence with a purpose - giving you flexibility to work remotely with intentional in-person connection - that supports a workplace that's flexible, connected, and future focused.
• In a Hybrid-Flex role, you'll work in the office at least two days a week for collaboration and connection. In a Remote Flex role, you'll work virtually, with a few in-office visits each year for meaningful moments that matter.
• Whether your role is Hybrid Flex or Remote Flex depends on the nature of the work and distance from our Durham headquarters. We welcome candidates from outside the local area and in any states listed on this job posting. Onsite expectations will be discussed during the interview process.
• Salary Range
• *Based on annual corporate goal achievement and individual performance.
• $73,698.00 - $117,917.00

Requirements

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Benefits

Additional Information

Job Description Manage and optimize multiple sales programs through a combination of program ownership, advanced reporting, and data-driven insights. Partner closely with Sales to monitor performance, improve pipeline effectiveness, and enhance lead management processes. Drive visibility into program outcomes through Salesforce reporting and analytics while identifying opportunities to improve sales performance and operational efficiency.

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