Business Operations Analyst

About the role

Business Operations Analyst Are you ready to shape the future of capital markets? We are looking for a Business Operations Analyst to join the Gatelab team. The Business Operations Analyst supports the CEO in driving the company's strategic and operational transformation. This position provides cross-functional analytical support across Finance, Sales, Product, Software Development, and Client & Programme Management, ensuring that the company's expansion plan and operational performance are efficiently monitored, data-driven, and fully aligned with growth objectives. The role focuses on the monitoring of revenues and costs, budget planning, and the optimization of organizational and financial processes, while contributing to the Target Operating Model (TOM) and strategic analyses. Working at the intersection of business strategy, financial discipline, and operational efficiency, the Business Operations Analyst ensures clarity, accountability, and compliance across all business activities - promoting a culture of client success, efficiency, commitment, and team spirit. This position offers broad visibility across both business as usual (BAU) and strategic transformation initiatives of the company. Summary of Key Responsibilities Support the CEO in monitoring and optimizing the company's expansion business plan, including both revenues and costs. Improve and automate revenue monitoring processes, ensuring data accuracy and consistency between Sales, Administrative & Operations, and Finance teams. Oversee cost monitoring and control, leading the annual budgeting process, and monitoring actual performance versus budget across teams. Participate in the definition and tracking of the Target Operating Model (TOM) to support workforce and transformation planning. Conduct strategic analyses to support decision-making in organizational optimization and market intelligence. Cooperate daily with the Client & Programme Management Team to ensure successful execution of transformation initiatives and client success. Maintain a strong sense of confidentiality, professionalism, accountability, and efficiency in all assigned tasks. Provide regular updates and report activities to management. Detailed Responsibilities Business and Financial Monitoring Track and analyze the company's revenue and cost performance in line with the business plan and growth objectives. Oversee cost management activities, including planning, tracking, and control of personnel costs (permanent internal positions, contractors and professional services) and supplier expenses (including technical vendors). Oversee and control technical supplier costs (e.g. system providers, infrastructure services, and technology vendors). Identify and allocate direct costs related to company software products to support the computation of product margins. Collaborate with Finance to ensure consistent, transparent cost allocation and margin reporting methodologies. Design and enhance automated dashboards and reporting tools for revenue and cost monitoring, in particular to ensure systematic reconciliation between Sales, Administrative & Operations, and Finance data. Perform variance analyses between forecasts and actual results, identifying and reporting deviations. Prepare management reports summarizing key financial and operational performance indicators. Ensure strict confidentiality and compliance in handling financial and client-related information. Budgeting and Forecasting Contribute to the annual company budget in collaboration with the CEO and departmental heads (Sales, Product, Development, Client & Programme Management, Finance). Monitor budget adherence and spending trends, proposing corrective measures when required. Support the identification of cost-saving opportunities and process efficiencies. Promote financial accountability and cost-consciousness across all project teams. Help define and track KPIs that align with company strategy, revenue targets, and profitability goals. Organizational Planning and Target Operating Model (TOM) Build, document, and monitor the Target Operating Model (TOM) of the company, reflecting organizational changes, transformation goals, and staffing evolution. Work with HR and management to plan workforce needs, recruitments, and team reorganizations. Track transformation milestones, ensuring compliance with deadlines and alignment with strategic priorities. Support onboarding coordination and follow-up of staff movements to maintain organizational efficiency and team spirit. Strategic and Operational Analysis Conduct qualitative and quantitative analyses to support strategic decision-making, such as market trends, operational efficiency, or M&A-related insights. Collaborate with Euronext M&A, Sales, and Product Teams to assess growth opportunities and competitive positioning. Evaluate process performance and propose improvements to enhance scalability, accountability, and client satisfaction. Contribute to internal s

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