Supervisor, Operations Management (Central Dispatch)
External
Cox Automotive · Phoenix, AZFull-timeHybridToday
LeadershipMoveSAFe
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Responsibilities
- Collaborate cross functionally with business partners on projects and deliverables.
- Analyze and develop solutions for driving efficiencies within and between departments.
- Monitor trends and alter department directives to meet and exceed targets.
- Partner with Operations Management, Manager to create team goals.
- Supervises an assigned Operations Management team.
- Provides day-to-day guidance to the team, allocating assignments and monitoring individual performance.
- Ensures the team performs and delivers across the range of Operations Management duties, including:
- Working with the business to understand current objectives, operational processes, gaps and challenges,
- Reviewing performance data to understand trends, areas of success and improvement opportunities,
- Analyzing workflow processes to identify issues, roadblocks or other areas ready for efficiency / effectiveness improvement.
- Manages project timelines and deliverables.
- Monitors team performance and addresses gaps and deficiencies.
- Allocates work and establishes day-to-day objectives for production / support employees.
- Monitors daily progress, making adjustments or corrections to ensure optimal performance and customer service.
- Results impact day-to-day operations within a defined area.
- Makes technical and process-related recommendations and decisions to improve efficiency and effectiveness.
- Decisions relate to daily schedules, plans and operations.
- Uses judgment to identify, troubleshoot and resolve day-to-day process, technical and operational problems.
- Problems are typically clearly defined and arise within the immediate work group.
- Solutions are derived by drawing on prior experience, analyzing issues and consideration of the organization's policies, processes, and procedures.
- Recommends adjustments in operating / project approaches to improve job area effectiveness.
- Ensures understanding of and adherence to company policies, practices, and procedures.
- May complete additional responsibilities based on business need.
Requirements
- Minimum
- High school diploma/GED and 5 years in a related field. The right candidate could also have a different combination, such as a bachelor's degree and 3 years' experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.
- Excellent soft skills including interpersonal, leadership, presentations, and collaborative skills to work effectively with teams throughout the organization
- Preferred
- 1 year leadership experience
- Drug Testing
Benefits
Job DescriptionWe're always looking for creative thinkers and problem solvers to shape what comes next for our product and industry. As a part of Cox Automotive, you'll get access to extensive employee benefits.Here's a sneak peek at the benefits you could experience as a Cox employee:A competitive salary and top-notch bonus/incentive plans.Exceptional work-life balance, flexible time-off policies and accommodating work schedules.Comprehensive healthcare, with multiple options for individuals and families.Generous 401(k) retirement plans with company match.Professional development and continuing education opportunities.Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.Extra perks like pet insurance, employee discounts and much more.The Company offers eligible employees the flexibility to tHealth insurance401(k)Remote work optionsFlexible schedulePerformance bonusParental leave
Additional Information
Company Cox Automotive - USA Job Family Group Business Operations Job Profile Supervisor, Operations Management Management Level Supervisor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % No Work Shift Day
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