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Head of Sales

External
General Motors logoGeneral Motors · Zurich, Switzerland
Full-timeOn-site3w ago
ComplianceCross-functional CollaborationForecastingLeadershipNegotiationSalesforce
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About the role

The Head of Sales is responsible for leading the wholesale strategy and the sale performance . This role drives vehicle sales to dealers, ensures network profitability and efficiency, and oversees the expansion and optimization of the retail footprint. The position also plays a critical role in managing used car strategy, residual values, and the remarketing of buy-back vehicles as well as the supply logistic in collaboration with global teams. Scope: Focus mainly on Ger, UK, CH, FR, SW, Israel, Ireland

Responsibilities

  • Wholesale & Sales Performance
  • Own and deliver wholesale volume targets (dealer sales) aligned with national/regional objectives
  • Manage monthly, quarterly, and annual sales forecasts and ensure accurate pipeline visibility
  • Drive achievement of revenue
  • Monitor dealer stock levels to optimize inventory health
  • All channel including B2B and fleet
  • Manage quarterly campaign cross functionally with finance and marketing teams
  • Manage and steer the performance of our sales team where we have direct to consumer sales models with our own showrooms. Retails expertise
  • Dealer Network Management
  • Lead and maintain strong relationships with dealer principals and groups
  • Oversee dealer performance through KPIs such as sales volume, profitability, customer satisfaction, and standards compliance
  • Implement performance improvement plans for underperforming dealers
  • Used Cars, Residual Value & Remarketing
  • Oversee remarketing of buy-back vehicles (e.g., leasing returns, fleet returns, guaranteed future value programs)
  • Manage certified pre-owned (CPO) programs and support dealer used car performance
  • Optimize residual values through pricing strategy, volume control, and channel management
  • Develop remarketing channels (dealer network, auctions, digital platforms, exports)
  • Monitor used car market trends and ensure alignment between new car incentives and residual value protection in conjunction with product marketing
  • Commercial Planning & Forecasting
  • Develop robust sales forecasts in collaboration with production, supply chain, and finance teams
  • Align wholesale planning with production capacity and market demand
  • Manage order bank and vehicle allocation strategies
  • Retail Performance & Sell-Out Support
  • Support dealers in driving retail sales (sell-out) through campaigns, incentives, and marketing initiatives
  • Collaborate with marketing on product launches and promotional activities
  • Ensure strong execution of sales programs at dealer level , securing operational excellence in lead management from sales team. (salesforce usage)
  • Team Leadership
  • Lead, coach, and develop regional sales managers and dealer performance teams
  • Set clear targets, KPIs, and performance management processes
  • Build a high-performance, commercially driven culture
  • Cross-functional Collaboration
  • Work closely with marketing, finance, supply chain, aftersales, and captive finance teams
  • Ensure alignment between wholesale strategy, retail demand, and residual value management
  • Provide market intelligence and feedback to product and planning teams
  • Qualifications & Experience
  • Bachelor's degree in Business, Automotive, or related field (MBA preferred)
  • Extensive experience in automotive sales, including dealer network and used car/remarketing exposure
  • Proven experience in wholesale management within an OEM environment
  • Strong understanding of leasing, residual values, and used car economics
  • Key Skills
  • Deep expertise in dealer network management and automotive retail dynamics
  • Advanced forecasting and analytical capabilities
  • Commercial acumen (pricing, incentives, lifecycle value management)
  • Leadership and stakeholder management
  • Negotiation and relationship-building with dealer groups and finance partners
  • Key Performance Indicators (KPIs)
  • Wholesale volume vs. target
  • Dealer network profitability and performance
  • Forecast accuracy
  • Inventory turnover and stock health
  • Residual value performance
  • Used car sales and remarketing efficiency
  • GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future.
  • This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.
  • About GM
  • Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
  • Why Join Us
  • We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
  • Total Rewards | Benefits Overview
  • From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding caree

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