Outlet Host/Hostess - American Grill

Requirements

• High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Work Environment:
• Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.
• Native American Preference Policy:
• Employment Process:
• Seminole Gaming's employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:
• Credit Check
• Criminal Background Check
• Drug Screen
• Disclaimer

Benefits

Additional Information

Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: The Host(ess) is responsible for Serving, welcoming and greeting guests at restaurant, obtains information from guests and ushers guests to seats ensuring a positive guest experience. Essential duties include, but are not limited to: Greets guest at entrance to restaurant in a positive manner. Obtains basic information from guest such as name, number in party, and seating preferences. Ushers guests to seat location at a pace that is comfortable to the guests. Promotes positive guest/employee relations. Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Other assignments as directed.

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