Production Supervisor

Responsibilities

• Staff Management:
• Supervise and schedule canteen staff, ensuring that the team is well-trained and motivated.
• Conduct regular staff performance reviews and provide feedback.
• Ensure all canteen staff adhere to health and safety regulations and hygiene standards.
• Food Service Operations:
• Oversee the preparation and serving of food, ensuring timely delivery and quality service.
• Ensure that food is stored, prepared, and served incompliance with food safety regulations.
• Handle customer inquiries and complaints in a professiona lmanner.
• Inventory Management:
• Order and manage food and beverage supplies, maintaining optimal stock levels.
• Perform regular stock checks to ensure sufficient inventory and minimize waste.
• Ensure the proper storage and rotation of food items according to established standards.
• Customer Service:
• Ensure a high standard of customer service at all times, responding to customer feedback and resolving issues promptly.
• Promote a welcoming and positive atmosphere for customers.
• Menu Planning:
• Work with management or relevant teams to plan daily menus.
• Ensure that the menu offers variety and meets the dietary requirements of all customers .
• Job Requirements:
• Education and Experience:
• High school diploma or equivalent; additional certifications in hospitality, food safety, or management preferred.
• Previous experience working in food service or hospitality, ideally with supervisory responsibilities.
• Knowledge of food preparation, health and safety standards, and customer service.
• Skills and Competencies:
• Strong leadership and organizational skills to manage staff and operations effectively.
• Excellent communication skills to interact with customers, staff, and management.
• Ability to manage time efficiently and handle multiple tasks simultaneously.
• Basic knowledge of financial management, including budgeting and inventory control.
• Ability to handle stress and resolve conflicts in a calm and professional manner.
• Knowledge of food safety and hygiene standards.
• Physical Requirements:
• Ability to stand for extended periods and lift heavy items (up to 30 pounds).
• Comfort working in a fast-paced kitchen and canteen environment.
• Additional Qualities:
• Attention to detail and high standards for cleanliness and quality.
• Ability to work flexible hours, including evenings or weekends, if required.
• Strong problem-solving and decision-making abilities.

Additional Information

The production Supervisor is responsible for overseeing the daily operations of the canteen, ensuring a high standard of food service,maintaining cleanliness and hygiene, managing staff, and handling inventory.

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Company Intel

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