Director of Sales

About the role

Experience with large banquets and MICE operation along with strong association relationship. Market exposure at Mumbai and Delhi will have an added advantage. Responsible for all sales activities and personnel involved in the Sales and Marketing department. Provide leadership to the day-to-day operations of the department, while focusing on the Organization's strategic goals. Coordinate Sales operations with the other departments of the organization. Develop and/or maintain and improve business relations with all customers of the organization. Seek out and target new customers and new sales opportunities, initiate action plan to approach and secure new business for the organization. Responsible for coordinating the specific objectives of the Sales Plan with the functional departments of the organization. Develop action plan related to the Annual Revenue Plan to ensure Revenue Plan objectives are achieved. Maintain close contacts within the community and in neighboring marketing areas, with Airlines, Travel agencies, Commercial houses, Private club, Professional associates, etc ... to procure new business for the hotel. Ensure that internal promotion material are reviewed on a regular basis and are consistent with standards set by the Management. Work closely with the Assistant Manager Public Relations to improve relations between the Organization and the community; to obtain maximum media coverage of activities within the premises which are of interest locally and internationally. Coordinate all methods to maintain and increase business volume. This includes Advertising, Sales Promotions, Personal Selling, publicity, Community Relations, special sales projects, employee training and guest relations. Handle additional responsibilities as and when delegated by the Management. Bachelor's degree in Hospitality Management, Business Administration, or related field Minimum 7-10 years of experience in sales, with a proven track record of achieving and exceeding targets Demonstrated ability to lead and develop high-performing sales teams Strong strategic thinking and revenue management skills Excellent negotiation and contract management abilities Proficiency in customer relationship management (CRM) software and sales analytics tools Advanced budgeting, forecasting, and financial analysis skills Outstanding presentation and public speaking abilities In-depth knowledge of the MICE industry, current trends, and best practices Understanding of the hospitality and tourism sector in Vietnam and the broader Asia-Pacific region Experience working with international markets and diverse cultural backgrounds Professional certifications such as CMP (Certified Meeting Professional) or CITP (Certified Incentive Travel Professional) preferred Fluency in English required; proficiency in Vietnamese or other Asian languages is a plus Willingness to travel domestically and internationally as required

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