Senior Product Manager, Technical, Prime Video Personalization & Discovery

About the role

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!

Requirements

• 5+ years of technical product or program management experience
• 3+ years of end to end product delivery experience
• Bachelor's degree
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Experience building or managing messaging, CRM, or journey orchestration platforms
• Experience building self-service tooling or configuration UIs for non-technical business users
• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
• Experience in building and driving adoption of new tools
• Experience collaborating and influencing multiple teams across multiple organizations
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Additional Information

The Prime Video Personalization & Discovery team is seeking a Senior Product Manager - Technical with MarTech experience to help build and scale our marketing tech and journey orchestration platform. Our team drives Prime Video growth by maximizing customer engagement by enabling automated, personalized marketing touchpoints across email, push notifications, WhatsApp, and paid channels. You will own the product strategy and roadmap for a portion of our marketing technology platform - the tools and interfaces that empower business teams to operate effectively. This role is inherently cross-functional; you will work with engineering, science, marketing, and design teams enable tooling capabilities that optimize the Prime Video customer experience off-app. We are looking for an analytical, data-driven, resourceful, customer-focused individual who has the ability to work independently but also excels as part of a high-performing team. This individual will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic environment while keeping customers' best interests in mind at all times. We are looking for someone who can deeply empathize with marketing operators as their primary customer, translate their workflow pain points into elegant platform solutions, and drive measurable improvements in both operational efficiency and business outcomes. Key job responsibilities Own the product strategy and roadmap for a portion of the marketing technology platform Define and build tools and interfaces that empower business teams to operate effectively Partner with engineering, science, marketing, and design teams to enable tooling capabilities Drive initiatives that optimize the Prime Video customer experience off-app Take on end-to-end ownership of initiatives from ideation through delivery Leverage data and analytics to inform product decisions

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