M365 Platform Engineer

Responsibilities

• Platform Ownership & Governance
• Own the end-to-end architecture and governance of:
• Power Platform (Power Automate, Power Apps, Dataverse)
• Copilot Studio (AI agents)
• Azure AI (Azure OpenAI, Azure AI Foundry)
• Define and enforce:
• Environment strategy (Dev / Test / Prod)
• DLP policies and connector governance
• Agent lifecycle management (build → test → deploy → retire)
• Establish standards for:
• Automation development, reuse, and scalability
• Agent publishing, deployment, and access control
• Integrate automation with:
• Microsoft Graph API
• Azure services (Functions, Logic Apps, API Management)
• Enterprise platforms (ServiceNow, Workday, etc.)
• Monitoring, Cost & Usage Management
• Establish visibility into:
• Automation usage and performance
• Agent adoption and effectiveness
• AI consumption patterns (where available)
• Manage:
• Licensing impact and capacity utilization
• Cost control strategies for automation and AI usage
• Identify opportunities to:
• Eliminate redundancy
• Optimize platform efficiency
• Security, Compliance & Risk Management
• Ensure all automation and AI solutions:
• Align with enterprise security and compliance requirements
• Use approved connectors and governed data sources
• Partner with cybersecurity teams to:
• Enforce least-privilege access
• Monitor and mitigate data exposure risks
• Maintain auditability and governance across the platform
• Establish and lead a Power Platform & AI Center of Excellence
• Define and manage:
• Intake and approval processes for automation and AI use cases
• Provide guidance to business teams on:
• Best practices
• Governance standards
• Act as both:
• Platform gatekeeper and strategic enabler
• Cross-Functional Partnership
• Collaborate with:
• Infrastructure, Security, and Application teams
• Business stakeholders and functional leaders
• Translate business requirements into:
• Scalable, secure automation and AI solutions
• .

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
• 5-8+ years of experience in:
• Microsoft 365, Power Platform, or enterprise automation
• Hands-on experience with:
• Power Automate, Power Apps, Dataverse
• Copilot Studio / Power Virtual Agents
• Strong understanding of:
• Microsoft 365 architecture (Teams, SharePoint, Exchange integration)
• Entra ID (RBAC, app registrations, service principals)
• Technical Expertise
• Azure AI:
• Azure AI Foundry
• Azure OpenAI (APIs, model integration, prompt design)
• Integration:
• Microsoft Graph API
• REST APIs and secure authentication (OAuth, managed identity)
• Platform Governance:
• DLP policies, environment strategy, and lifecycle management
• Deployment:
• Solution packaging and promotion across environments
• Monitoring:
• Dynatrace, Log Analytics, Application Insights, or equivalent tools
• Fueled by Growth, Driven by You
• To see what #LifeatRaceTrac is like, visit our LinkedIn , Facebook , and Instagram pages.

Benefits

Additional Information

RaceTrac Company Overview Job Description: The M365 AI & Automation Platform Admin is responsible for the reliable, secure, and scalable operation of the organization's Microsoft 365 AI and automation ecosystem, including Power Platform, Copilot Studio, and Azure AI (Foundry/OpenAI). This role leads the standardization and governance of enterprise automation and AI initiatives while partnering closely with infrastructure, security, and application teams to ensure solutions are secure, cost-effective, and aligned with business objectives. This role balances platform control with enablement, ensuring AI and automation capabilities drive measurable business value without introducing risk or sprawl.

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