Sales Development Representative, SME & Growth

About the role

The Small Medium Enterprise (SME) & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

Responsibilities

• This role is based in Melbourne.
• You are used to delivering value in complex situations and are energised by learning about new and existing products.
• Initiate contact with potential customers through diverse outreach strategies including email or cold calling and follow up on designated touch points in a customer journey
• Move quality leads through the funnel while connecting them to a salesperson and arranging meetings
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
• Update activity and contact information within the CRM system and support reporting efforts
• Collaborate and provide feedback and insights to cross functional teams, including Marketing to help improve targeting and messaging
• Work closely with your designated Account Executive on the handover & first call

Requirements

• Track record of top performance or prior success in an SDR or BDR-related role
• Superior verbal and written communication skills
• Strong interest in technology and/or financial services
• Self starter who can operate in a hyper growth environment
• Bachelor's degree
• Target oriented - you are motivated by stretch targets that facilitate business growth and reward you for direct impact
• Customer focused - you are excited to learn about your prospect's business and rely on data to help solve issues
• Process driven - you enjoy developing, documenting, and following procedures to ensure they are efficient, scalable, and defensible
• A team player - you are a natural at building relationships with your colleagues and can also work independently at ease
• A master prioritiser - you leverage sound judgment to quickly assess all the tasks at hand and expertly prioritise them
• Obsessively curious - you know when to dig a little deeper to get to the bottom of a problem and solve it; in doing so, you ask the right questions necessary to arrive at the solution
• Applicant Safety Policy: Fraud and Third-Party Recruiters
• To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All of

Additional Information

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.

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