HR operations specialist - Maternity cover

About the role

We're Redis. We built the product that runs the fast apps our world runs on. (If you checked the weather, used your credit card, or looked at your flight status online today, you're welcome.) At Redis, you'll work with the fastest, simplest technology in the business-whether you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. You in? The Team Why would you love this job? The HR Operations Specialist is responsible for ensuring smooth and compliant HR operations within the assigned region. You'll manage the day-to-day execution of HR processes - from onboarding to offboarding - while partnering with global HR, payroll, finance, and business teams to provide a consistent and high-quality employee experience. This role bridges global HR strategy with regional execution, ensuring that local compliance, culture, and employee needs are reflected in our people operations. This is a temporary maternity replacement for approximately 2 years, starting mid to end of July 2026. What type of work will you be doing: Regional HR Administration & Systems Maintain accurate employee data in the HRIS for Bulgaria and other assigned countries. Process employee lifecycle transactions (hires, transfers, terminations, promotions, etc.) in compliance with Bulgarian labor regulations. Generate and validate reports for compliance, headcount, and analytics. Support HR system upgrades and integrations in partnership with global HR Tech Employee Lifecycle Support Coordinate onboarding and offboarding processes in alignment with global standards. Partner with IT, Payroll, and Facilities to deliver a seamless employee experience. Manage local employment documentation, contracts, and letters. Prepare employment contracts and amendments in line with the Bulgarian Labour Code (Кодекс на труда) Compliance & Policy Management Ensure compliance with Bulgarian labor law, GDPR, and company HR policies. Maintain local HR documentation and contribute to updates of employee handbooks. Support internal and external audits, ensuring accurate record-keeping and timely responses Payroll & Benefits Coordination Partner with the external payroll provider and internal Finance team to verify salary data, statutory deductions, and benefits. Oversee employee time tracking, leave management, and social/health insurance contributions. Support local benefits administration and vendor coordination. Help communicate and administer regional benefits programs Employee Support & Communication Serve as a first point of contact for employees and managers on HR operational questions. Provide clear, timely guidance in both English and Bulgarian. Escalate complex or policy-related matters to the Global HR Operations or HRBP team. Support HR communications and regional rollouts of global initiatives (e.g., engagement surveys, policy changes). Process Improvement Identify process gaps and propose solutions to streamline HR operations. Contribute to global HR process documentation and playbooks. Participate in cross-regional projects to harmonize HR practices. What You'll Bring to Redis Your experience and strengths: Required: 4-7 years of experience in HR operations or HR administration, ideally in a multinational environment. Knowledge of regional employment legislation and HR compliance requirements. Experience working with HRIS platforms (e.g., Workday, HiBob, BambooHR, or SAP SuccessFactors). Excellent organizational skills and attention to detail. Strong interpersonal and communication skills across cultures and levels. Fluency in Bulgarian and English (both written and spoken).

Requirements

• Experience in the tech or SaaS industry.
• Exposure to multi-country payroll or benefits administration.
• Experience in process improvement or HR project management.
• What are the benefits and perks of working at Redis
• Competitive compensation package
• 25 days of vacation time
• Hybrid working options from both home and the office
• Home internet & phone monthly allowance
• One-time home-office setup allowance
• Health and dental insurance for you
• Personal life insurance
• Critical Illness Cover
• Lunch and snacks in the office
• Multisport/CoolFit card
• 30-day work from anywhere policy

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