Customer Success Associate - 1014

About the role

As a Customer Success Associate, you will build strong client relationships, support product adoption, and help ensure an exceptional customer experience. This is a great opportunity for an entry-level professional who is eager to gain hands-on experience in customer success, SaaS, and labor market analytics. By understanding client needs and delivering thoughtful, responsive support, you will help organizations leverage our labor market insights to make informed workforce decisions and achieve their goals. Lightcast is a global leader in labor market analytics, with headquarters in Moscow, Idaho, and offices across the United Kingdom, Europe, and India. Through partnerships spanning six continents, we empower organizations, educators, workforce agencies, and communities with the data and insights needed to make informed decisions about talent, education, and economic development. Our mission is to drive prosperity and opportunity by helping people, institutions, and businesses better understand and navigate the world of work. Lightcast is proud to be an equal opportunity employer and is committed to fostering a workplace where diverse perspectives, experiences, and ideas are valued and respected. We believe innovation thrives when people can bring their authentic selves to work, and we welcome talented individuals from all backgrounds to join our team. Together, we are building an inclusive culture where everyone has the opportunity to contribute, grow, and make a meaningful impact.

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