Production Quality Assurance Associate

Responsibilities

• Troubleshoots and researches production issues.
• Verifies file totals prior to processing.
• Audits calculations after print processing.
• Performs file verifications to ensure correct number of items have been processed.
• Verifies necessary postage and inserts are included for outgoing mailings.
• Ships packages to clients via Courier, USPS, UPS, DHL or FedEx and traces packages as needed.
• Tracks quality control issues in appropriate computer database(s).
• Maintains various records and files.
• Assists less-experienced peers on issues they are not able to resolve on their own.
• As needed, may train new associates.
• Performs administrative duties including filing and data entry.
• Other related duties assigned as needed.
• 1st shift. Monday-Friday: 7am-3:30pm or 8am-4:30pm. Mandatory first weekend every month and 2 weekends on Quarter end
• What you bring:
• High school diploma or GED
• Proficient in the use of basic office equipment and tools as well as applications specific to discipline
• Works well in an environment with firm deadlines; results oriented
• Ability to multi-task in a fast-paced environment and adjust schedules to meet deadlines
• Ability to work in an organized manner and communicate effectively verbally and in writing
• Team skills including the ability to establish and maintain effective working relationships with employees, clients and public
• Requires ability to stand for lengthy periods of time and ability to lift up to 40 pounds
• Occasional lifting, standing, walking and bending in a production environment
• What we offer you:
• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Time to support charities and give back in your community
• A fantastic range of benefits designed to help support your lifestyle and wellbeing
• Privacy Statement
• FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
• EEOC Statement
• Sourcing Model
• #pridepass

Additional Information

Job Description We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS?

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Company Intel

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