Bartender - HRC London LTD
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Our team members are the key to our company's success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: The Bartender is the stepping stone.....the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). Basic functions of the Bartender include: Making drinks to spec recipe Demonstrating responsible alcohol service Serving food Handling cash & other forms of payment Making proficient sales transactions - using a point-of-sale system Properly checking I.D.s - in line with EU/UK mandatory licencing laws (and Challenge 25) Maintaining proper cash drawer balances Directing guests to areas/restrooms Demonstrating impeccable product knowledge Suggestive selling - using proven techniques Maintaining a clean and organized bar area Maintaining proper product pars - through bar pulls & inventories Stocking liquor, beer, wine and glassware throughout the shift Properly labeling, dating, covering and refrigerating prepped items for the bar Maintaining a proper 3-compartment sink - properly sanitizing equipment, utensils, and glassware Performing opening, closing & side duties - setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc Answering questions - accurately and politely Creating memorable experiences Entertaining guests to create "Raving Fans" Job Requirements include: Performing duties which require bending, reaching, lifting & standing for long periods of time Maintaining a well-groomed appearance ("having a plan") Following all uniform guidelines Practicing all safety & sanitation standards Recycling products, where possible Remaining calm in a hectic, fast-paced atmosphere Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency Displaying a positive and outwardly friendly attitude toward guests Maintaining HRC's 5 core Values and Mission Statement
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