Assist. Director of Care

Responsibilities

• In collaboration with the Director of Care:
• Manage- Manage assigned program areas as per Extendicare's Model of Care, ensuring
• effective implementation and performance of the programs in compliance with legislative and
• professional standards.
• Identify- Risk and mitigation strategies and escalate and manage as appropriate in
• collaboration with organizational teams and departments.
• Comply- Monitor and ensure compliance with all regulations, licensing requirements,
• accreditation standards and labour and employment standards, including timely
• investigations and consistent action planning.
• Collaborate- Actively participate and collaborate with the Director of Care,
• interdisciplinary team, and consult with care staff, residents and families to deliver and
• optimize resident care.
• Quality- Lead in the development, implementation, and oversight of quality improvement
• initiatives within the home to achieve successful outcomes and meet established goals.
• Community Partnership- Engage with vendors on quality initiatives and training
• requirements and collaborate with community health partners for the betterment of
• resident care.
• Cultivate- Foster professional growth and engagement of team members through
• mentorship, training, and development initiatives to enhance team performance in
• partnership with DOC to build a strong organizational culture. This includes identifying
• skill gaps, providing coaching and feedback and encouraging continuous learning.
• Values Alignment- Uphold and promote the organization's Mission, Vision and Values and
• Philosophy regarding Ethics, Morality and Integrity
• Customer Service- Through employing the customer service mindset, accept and respond to
• feedback (complaints, recognition or suggestions) from residents, families, vendors and team
• members with acknowledgement and empathy.

Requirements

• Minimum of three (3) years of experience working as Registered staff in the long-term
• care sector, plus, preference of three (3) years, minimum of one (1) of experience in a
• managerial or supervisory capacity in a health care setting.
• Current and unrestricted registration/licensing and practice as a Registered Nurse with the
• applicable Provincial licensing body.
• Bachelor of Nursing preferred or Post-secondary Diploma in Nursing.
• Current CPR certification is required.
• Demonstrated leadership, communication skills and interpersonal skills.
• Experience in the use of EHR systems, specifically Point Click Care and Point of Care.
• Proficiency in Microsoft Office Suite.
• Proven history of leading quality improvement initiatives and achieving positive resident
• outcomes.
• Demonstrated team building and time management skills.
• Strong Clinical skills
• Proficiency in a second language is considered an asset.
• Experience working in a unionized environment and managing under a collective
• agreement.
• Core Competencies
• Industry/Regulatory Knowledge
• Program Administration
• Customer Service
• Priority Management
• People Management
• Collaboration
• Attributes of an Effective Leader
• Strategy Development: Understands the organization's strategy and sets priorities to
• make it happen.
• Self-Motivated and Results Driven: Takes ownership and holds themselves and others
• responsible for delivering high-quality, timely, and cost-effective results.
• Collaboration: Inspires a collaborative team environment and works effectively with others
• with the ability to influence.
• Effective Communication: Actively listens, seeking to understand all perspectives and
• communicating with respect.
• Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role
• mandate.
• Builds High Performing Teams: Builds the capability of individuals and teams
• through continuous feedback, coaching, and a commitment to learning and
• development.
• Data Analytics & Continuous Improvement: Uses data to identify and measure
• performance and develop solutions to motivate improvement.
• What Extendicare has to offer:
• At Extendicare, we believe that working as a team creates an environment that allows us to
• reach our potential. We value each employee, encourage equal opportunity for growth and
• recognize achievement. As a

Benefits

Additional Information

Job Description Key Outcomes: - Serve as a strong advocate for resident safety and ongoing improvement of quality care. - Attain high resident and family engagement as measured through Experience Survey results, by caring for each person as we would our own family. - Consistently meet or exceed all quality and clinical indicators for residents, in alignment with organizational and legislative guidelines, through the effective execution of required clinical programs. - Foster a positive culture of employee experience, driving an increase in overall employee engagement compared to the previous year. - Ensure adherence to all regulatory requirements on quality and clinical programs, as well as organizational and Accreditation standards, policies, and procedures.

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