Senior Facilities Manager
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Who are we... Unibail - Rodamco -Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunities and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW' s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming, and leading ESG efforts. URW is an innovator and trendsetter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments. Unibail - Rodamco-Westfield (URW) , a global developer and operator, is seeking two talented individuals to join its dynamic Centre management team as Senior Facilities Managers , one at both Westfield London and one at Westfield Stratford City . This role presents an exciting opportunity to take on a crucial responsibility for.... What you will be doing... Operational Develop and implement a comprehensive asset Planned Preventative Maintenance Plan . Regular review of the current scope and specification of all contract s ensuring fit for purpose and m anagement of key contractors and external suppliers, ensuring service delivery levels are maintained and Westfield standards are adhered to . Liaise with the procurement team to compile tender documents and negotiate contract renewals . Management and control of the centre's LTEAP to ensure the centre meets the URW Better Places targets on energy, implementation of renewable energy initiatives , reduction in waste, water usage and recycling targets. Coordinate the delivery of all energy reporting (including water) with GM Commercial to ensure consistency and accuracy or internal and external data reported. Work with GM Commercial on major energy projects including solar PV . Technical lead for c ross functional centre projects such as District Heating Network decarbonisation project working with GM Commercial . Deliver the key actions arising from internal and external audits and periodic inspections. Duty Management responsibilities when required including bank holidays and weekends. Budgeting & Financial Management Develop, implement and establish all financial functions and control procedures, incorporating established company policies and procedures. Develop annual budgets and l ong-term f orecasts with the f inance team . Review all costs and expenses, track against budgets and produce monthly forecast and present to General Manager. Identify potential major maintenance and capital expenditure projects to support the centre's LTEAP and maintenance schedule . Continually review facilities service processes to identify cost efficiencies and alignment with Westfield London. Compliance Monitor processes and procedures to ensure compliance . C onducting checks to ensure that all service providers and managers are compliant, and department is audit ready at any time. Ensure all activities comply with the requirements of the Centre Health, Safety and Environmental Policy Manage continuous improvement to maintain ISO14001 and IS045001 compliance. Identify risks and workplace hazards and implement solutions . Develop good working relationships with local Authorities . Delivery of Better Places Certification and Compliance . Management and Team Leadership Provide clear guidance and management to all direct reports ensuring business and personal objectives are set and achieved. Ensure all staff comply with corporate personnel policies and applicable laws. Maintain positive relationships with all internal departments and tenants. Provide training in centre processes and practices. Drive alignment with the Westfield London FM team at every opportunity. Clear and Consistent communications to Paris head office Team . Coordination with Genera l Manager Commercial on all matters affecting energy management and performance reporting . What skills, experience, and knowledge will you need to be successful? Essential Qualifications and Experience: Educated or experienced to NVQ level 6 in Facilities Management, Building Services, Estate Management or a related discipline is preferable. To hold membership of a relevant professional body including BIFM, CIBSE, RICS or IOSH. Must hold a NEBOSH or IOSH accredited qualification in Health & Safety. To have an engineering background with a sound understanding of M&E, Critical infrastructure, contract management and PPM's. Experience of developing a long-term strategy for ach
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