Cloud Systems Engineer

Requirements

• Bachelor's degree or higher in a technology related field, or relevant certification and equivalent experience required.
• Minimum of 12 years of IT engineering experience with a minimum of 8 years of systems and network experience required.
• Minimum 8 years' direct hands-on experience required with Cloud solutions in Enterprise environments required
• Certifications relevant to Microsoft 365 and cloud services management such as Microsoft Certified: Enterprise Administrator Expert or similar credentials that validate deep expertise in Cloud technologies and services highly preferred
• Certifications in cybersecurity, such as CISSP or CISM, to underline a strong emphasis on security, particularly valuable in a healthcare setting highly preferred.
• Minimum 5 years' experience of ITIL framework, ideally backed by certification, to ensure best practices in IT service management and continuous improvement processes are understood and applied required.
• Experience with agile and scrum methodologies, certified Scrum Master or similar qualifications could be beneficial, underscoring the ability to manage projects effectively and adapt to agile working environments highly preferred
• Minimum 5 years' experience in deploying and managing Microsoft 365 services including OneDrive, SharePoint, Teams, InTune, and EntraID, preferrably in a healthcare environment required.
• Minimum 5 years' experience in implementing Microsoft Azure and AWS solutions with a focus on integration, efficiency, and functionality across a diverse technology ecosystem required.
• Familiarity with implementing security protocols that align with the Zero Trust framework and data protection measures, critical for maintaining the security and integrity of sensitive health data highly preferred.
• Experience conducting security assessments and audits, highlighting the capability to identify vulnerabilities and implement risk mitigation strategies effectively highly preferred.
• Minimum 5 years' experience Integration of Cloud products with other essential platforms and technologies, such as EHR systems, and SSO authentication applications, demonstrating the ability to work in a technologically diverse environment.
• Reliable means of transportation for onsite and off-site work within LA County.

Additional Information

Planned Parenthood Los Angeles is seeking an experienced Cloud Systems Engineer with excellent technical skills to work full-time in our Downtown Los Angeles Headquarters. The Cloud Systems Engineer serves as the hands-on owner, Subject Matter Expert, and primary point of contact for PPLA's Cloud ecosystem of products. This includes managing the Microsoft 365 stack, Azure, AWS, and Citrix services, and all related products, licenses, and integrations. The role is responsible for ensuring that all Cloud services, both PPLA managed as well as vendor hosted and managed, are right sized to optimize both utilization and costs, with a focus on efficient license management. This role will help lead all Cloud and Cloud migration related projects from an infrastructure perspective, managing cloud consumption to control costs, and ensuring seamless integration and functionality of Cloud services across the organization. This role collaborates closely with internal teams and third-party vendors to implement, maintain, and scale Cloud solutions that align with the business's evolving needs. Additionally, the role will provide continuous training to the IT team on Cloud tools, act as an in-house consultant for Cloud opportunities and license management and maintain technical leadership over the entire Cloud ecosystem within PPLA. They also have hands-on involvement with escalated help desk issues and ensure the successful execution of all Cloud related projects and ongoing maintenance, serving as a key part of the high-performance Agile IT department. Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

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