Technical Sales Specialist

Responsibilities

• Sales, Business Development & Market Growth
• Drive the marketing and sales of a range of analytical laboratory instrumentation, with experience in materials characterisation technologies considered an advantage.
• Develop and maintain strong, long‑term relationships with existing customers across research, industrial, and institutional environments
• Proactively identify and pursue new prospects to expand market presence and increase market share
• Execute sales and marketing activities in Singapore in line with business strategies set by Management
• Identify new application areas and emerging market opportunities to support business growth
• Technical Understanding & Customer Engagement
• Develop strong working knowledge of assigned products, their applications, and end‑user requirements
• Engage customers to understand experimental needs and recommend appropriate technical solutions
• Maintain regular engagement with prospects and customers to support long‑term partnerships
• Resolve complex or sensitive customer issues with professionalism and sound technical judgement
• Support the company, where required, in commercial matters such as payment collection related to completed sales
• Application & Technical Support Coordination
• Ensure customers receive appropriate levels of application and technical support, including support delivered by any team members reporting to you
• Work closely and professionally with international principals and partners to coordinate technical expertise, application guidance, and customer support
• Communicate clearly with principals to align technical capabilities with customer requirements
• Marketing & Scientific Promotion
• Organise and support technical marketing activities, including product demonstrations, seminars, workshops, and scientific events
• Collaborate with internal and external stakeholders to effectively position products within their scientific and application context
• Teamwork, Knowledge Sharing & Leadership
• Operate as a collaborative member of the sales team by:
• Supporting colleagues when required without compromising personal performance
• Keeping the team informed of scheduling, travel, and customer engagement plans
• Sharing market intelligence, customer feedback, and competitive insights
• Coaching, guiding, and motivating junior team members when opportunities arise
• Reporting, Planning & Management Engagement
• Work closely with Management to:
• Develop and execute sales and market strategies
• Prepare sales, activity, and pipeline reports as requested
• Maintain accurate and up‑to‑date records within the CRM system
• Proactively communicate significant customer, technical, or market developments
• Specifications
• A Bachelor's Degree in Chemistry, Materials Science, or a closely related scientific discipline
• At least 2 - 3 years of relevant experience in technical or scientific sales within the materials, chemical, or analytical instrumentation field
• Strong communication and interpersonal skills, with the ability to engage professionally with customers in research, industrial, and technical environments
• A self‑motivated, results‑oriented individual with good follow‑up and relationship‑management skills
• Comfortable working independently while collaborating effectively as part of a sales and technical team
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint); familiarity with CRM systems is an added advantage
• Confident and outgoing personality with the ability to represent the company credibly and professionally

Additional Information

We are seeking a motivated science‑focused sales professional to manage and grow the business of analytical laboratory instrumentation within the Singapore market. This role combines technical understanding, customer engagement, and commercial execution , with particular advantage in materials characterisation-related technologies.

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