Senior Business Systems Analyst

Responsibilities

• Lead business analysis activities across the full project lifecycle (Waterfall), including requirements elicitation, estimation, design, and project implementation
• Partner directly with clients and end users to define business requirements and user stories that support project objectives
• Translate business needs into functional specifications, detailed requirements, and test artifacts that can be consumed by solution development teams
• Support project planning activities, including scoping, task ownership, dependency identification, and communication planning
• Provide iterative analysis and clarification throughout development to ensure alignment between business intent and technical implementation
• Prepare and maintain project and analysis documentation, including requirements documents, process flows, Jira records, and other project artifacts
• Facilitate requirement reviews, stakeholder signoffs, and change discussions to support timely decision-making
• Maintain strong working relationships with internal teams, clients, and third-party partners
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
• Experience you'll need to have:
• At least 4 years of experience in project/product management.
• Client-facing experience, including partnering with clients and end users to gather, validate, and prioritize requirements and deliver effective solutions.
• Experience leading testing and implementation efforts, managing timelines, ensuring quality, and collaborating cross-functionally to support successful product launches.
• Experience managing multiple initiatives and communicating complex, technical concepts clearly.
• Bachelor's degree or equivalent combination of education, related experience and/or military experience.
• Experience that would be great to have:
• Project Management Professional (PMP) Certified
• Experience in banking, financial services, payments, or related industries
• How you'll work:
• This role is on-site Monday through Friday in Omaha, NE. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.
• This role requires flexibility to support off-hours implementations as needed.
• Travel: This role requires occasional domestic travel (up to 10%).
• Sponsorship:
• Benefits at Fiserv:
• Fuel Your Life program to support your physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points redeemable for rewards
• Eight Employee Resource Groups to foster a collaborative culture and expand your network
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Medical, dental, vision, life, and disability insurance options available from day one
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan
• Tuition assistance and reimbursement program
• Paid parental and military leave
• #LI-JR1
• This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illino

Benefits

Additional Information

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Business Systems Analyst About your role: As a Business Analyst, you will work directly with a leading Financial Services client to define business requirements and support the successful delivery of IT initiatives across the full product development lifecycle. You will serve as a critical link between business stakeholders and technology teams by translating complex business needs into clear, actionable requirements and functional specifications. In this role, you will engage from early scoping and analysis through implementation and launch, collaborating closely with clients, application development teams, and cross-functional partners. Your work will support predictable delivery, strong stakeholder alignment, and high‑quality solutions that meet both business and technical objectives.

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