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Account Manager, Benefit Partnerships

External
founderscard logoFounderscard · New York City
Full-timeHybrid1mo ago
Lean
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About the role

Account Manager, Benefit Partnerships About FoundersCard FoundersCard is a premium membership community serving 250K+ founders, small business owners, and executives. We provide curated benefits across travel, lifestyle, and business services through direct partnerships built over 15+ years. We are lean, profitable, and growing. We're hiring an Account Manager to own and scale our benefit partnerships post-close. This role serves as the primary day-to-day point of contact for our partners-responsible for ensuring flawless execution of benefits, managing ongoing communications, and delivering a seamless experience for both partners and members. You'll work cross-functionally with Marketing, Member Services, Product, and Operations to launch, maintain, and optimize partnerships at scale. This is a high-impact execution role that directly supports partner success and enables senior team members to focus on strategic growth and new partnership development.

Responsibilities

  • Own day-to-day relationships with benefit partners post-launch
  • Manage partner communications, inbound requests, and issue resolution with speed and clarity
  • Ensure all benefits are accurately executed, consistently maintained, and member-ready
  • Coordinate cross-functionally to support launches, updates, and ongoing optimization
  • Track partner performance and surface opportunities to improve engagement, utilization, and expansion
  • Maintain strong operational discipline across all partner deliverables and timelines

Requirements

  • 2+ years of experience in account management, partnerships, client success, or a related role
  • Bachelor's degree required
  • Strong communicator with confidence managing external stakeholders
  • Highly organized with exceptional attention to detail and follow-through
  • Comfortable operating in a fast-paced, cross-functional environment with competing priorities
  • Strong bias toward execution, ownership, and proactive problem-solving
  • Why This Role Matters

Benefits

$80,000 - $100,000 base salary, plus performance bonus.Total compensation varies based on experience and performance.Work Environment & BenefitsHybrid role: 4 days/week in our Midtown Manhattan officeUnlimited PTO401(k)Premium health, dental, and vision benefitsWeekly team lunch (paid for by the company), plus unlimited snacks and beveragesAll major holidays off

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