Technical Program Manager, Safeguards (Infrastructure & Evals)

About the role

Safeguards Engineering builds and operates the infrastructure that keeps Anthropic's AI systems safe in production - the classifiers, detection pipelines, evaluation platforms, and monitoring systems that sit between our models and the real world. That infrastructure needs to be not just correct, but reliable : when a safety-critical pipeline goes down or degrades, the consequences can be serious, and they can be invisible until someone looks closely. As a Technical Program Manager for Safeguards Infrastructure and Evals, you'll own the operational health and forward momentum of this stack. Your primary responsibility is driving reliability - owning the incident-response and post-mortem process, ensuring SLOs are defined and met in partnership with various teams, and making sure that when things go wrong, the right people know, the right actions get taken, and those actions actually get closed out. Alongside that ongoing operational rhythm, you'll coordinate the larger platform investments: migrations, eval-platform improvements, and the cross-team dependencies that connect them. This role sits at the intersection of operations and program management. It requires genuine technical depth - you need to understand how these systems work well enough to triage effectively, judge what's actually safety-critical versus what can wait, and have informed conversations with the engineers building and maintaining them. But the core of the job is keeping the machine running well and the work moving.

Responsibilities

• You might be a good fit if you:
• Have solid technical program management experience, particularly in operational or infrastructure-heavy environments - you're comfortable owning a mix of ongoing operational cadences and discrete project work simultaneously.
• Understand how production ML systems work well enough to triage incidents intelligently and have substantive conversations with engineers about what's going wrong and why - you don't need to write the code, but you need to follow the technical thread.
• Are energized by closing loops. Post-mortem action items that never get done, SLOs that no one checks, runbooks that go stale - these things bother you

Benefits

Additional Information

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

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