Business Development Manager

Responsibilities

• Drive proactive sales activity across MICE, corporate, social events, sporting and group segments
• Identify, qualify and convert new business through structured prospecting, telemarketing and client engagement - securing a minimum of ten sales appointments each week
• Nurture and grow key accounts to maximise total account value across rooms, conference, food & beverage and hotel services
• Conduct site inspections, familiarisations and client appointments with precision and Sofitel finesse
• Represent the hotel at trade shows, industry forums and sporting events to elevate brand presence and unlock new opportunities
• Prepare tailored proposals, RFP responses and commercial agreements, negotiating with confidence within approved rate structures
• Convert MICE enquiries for both short-term and forward-year business through disciplined trace and follow-up
• Coach and mentor Sales Executives and Coordinators, building team capability and consistent commercial outcomes
• Partner with Revenue, Marketing, Operations and our Sofitel sister properties to align strategy and uncover cross-sell opportunities
• Uphold Sofitel brand standards with professionalism, pride and a commitment to the art of French hospitality
• What you will bring to the role:
• Proven experience in sales, ideally within a luxury or premium hospitality environment
• A track record of driving enquiries, converting new business and delivering against revenue targets
• A commitment and passion for delivering refined, five-star service
• Strong commercial acumen with the ability to manage a pipeline, prepare compelling proposals and negotiate with confidence
• Exceptional attention to detail and pride in presentation - both in your work and personally
• The ability to work collaboratively across departments and influence at all levels
• Flexibility to travel interstate and work across evenings, weekends and out-of-business hours as required
• Excellent time-management skills and a proactive approach to building relationships and uncovering opportunity
• Thrive in our Sofitel Gold Coast Broadbeach community:
• A chef prepared meal complimentary on every shift
• Laundered uniforms to have you looking and feeling your best
• A complimentary Sofitel night's stay each year, including breakfast, to celebrate your work anniversary
• Global discounts across Accor hotels, restaurants, and experiences
• An additional paid day off during your birthday month
• Personalised reward program curated to suit your lifestyle
• Discounted onsite parking, secure bike storage, and convenient access to public transport
• Walking distance to Broadbeach's best dining, shopping, and coastline
• Leaders who invest in your development, coaching, and long-term career
• Apply Now
• Let your Passion Shine
• Please note: Full Australian working rights are required for this role.

Additional Information

A Career that lets your passion shine: As a Business Development Manager, you will play a defining role in shaping the commercial success of the hotel. With sharp commercial instincts and a passion for building meaningful client relationships, you will identify, secure and grow the premium business that positions Sofitel as the destination of choice for conferences, events and group travel.

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