Partner Onboarding Solutions Director

Requirements

• Bachelor's degree in Business, Finance, Compliance, Legal, Operations, or a related field required;
• Master's degree or relevant professional certification (e.g., CAMS, CFE, CRCM) is strongly preferred.
• 8-12+ years of progressive experience in KYB/KYC, partner onboarding, compliance operations, risk operations, or related domains within fintech, banking, crypto, or high-growth technology environments.
• 5+ years of senior leadership experience managing managers and scaling multi-layered operational teams.
• Deep and demonstrable expertise in AML, CDD, EDD, sanctions screening, and KYB/KYC regulatory frameworks across multiple jurisdictions.
• Proven track record of driving large-scale process transformation, automation, and operational excellence initiatives.
• Strong executive presence with the ability to influence cross-functional senior stakeholders and external partners.
• Highly analytical and data-driven, with extensive experience building KPI frameworks, dashboards, and executive reporting.
• Experience supporting regulatory audits, examinations, or compliance reviews is highly desirable.
• Excellent communication, stakeholder management, and escalation handling skills with a strong partner-centric mindset.
• Demonstrated ability to thrive in fast-paced, high-growth, and ambiguous environments.

Additional Information

Join the Pioneer Crypto Brand in the Philippines! Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank. Join the Coins Team Now! Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience. Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement. A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

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