Global Congress Operations Manager

Responsibilities

• Lead end-to-end operational delivery of ViiV Healthcare's presence at priority global congresses
• Drive engagement planning aligned to global strategy, business priorities, and compliance requirements
• Oversee the full congress lifecycle, including planning, booth development, logistics, and post-event evaluation
• Manage on-site execution, including setup, stakeholder briefings, and issue resolution
• Coordinate attendance, travel logistics, and engagement activities across global stakeholders
• Build and manage strong relationships with congress organisers, suppliers, and external partners
• Ensure delivery meets governance, compliance, and quality standards
• Why you?
• You will be a collaborative and proactive professional who thrives in complex environments. You bring structure to large programmes and build trusted relationships across teams. You focus on delivery excellence and continuous improvement from planning through to post-congress evaluation.

Requirements

• We are looking for professionals with these required skills to achieve our goals:
• Experience in congress, event, or operations management in a regulated environment (e.g. healthcare, pharma, life sciences)
• Strong project management skills with the ability to manage complex timelines and priorities
• Experience delivering large-scale global events, including logistics, budgets, and supplier management
• Strong stakeholder engagement skills, with the ability to work across global teams
• Understanding of compliance, governance, and external engagement requirements
• Highly organised, detail-focused, and solutions-oriented
• Ability to stay calm and effective in fast-paced, high-pressure environments
• Experience in the following would be highly considered:
• Demonstrated experience applying a customer experience (CX) lens to deliver impactful and engaging interactions
• Background in communications, engagement, or content delivery, with the ability to translate complex information into clear, compelling experiences
• Closing date for applications: 12th July 2026
• Why Us?
• At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.
• Important notice to Employment businesses/ Agencies

Benefits

Additional Information

At ViiV Healthcare, we are united by our purpose to leave no person living with HIV behind. As Global Congress Operations Manager, you will play a critical role in delivering high-quality, impactful congress experiences that reflect our science, partnerships, and ambition. You will lead the operational planning and delivery of ViiV Healthcare's presence at major global congresses. This includes Tier 1 events such as IAS/AIDS and EACS/HIV Glasgow. You will ensure delivery is aligned to strategy, compliant, and executed to a consistently high standard.

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