Senior Consultant (Innovation & Impact)

Responsibilities

• Champion and embed a "Product Mindset" across NCS NEXT, defining, measuring, and celebrating impact through innovation.
• Operate within the Digital Experience team, collaborating closely with Digital Engineering to deliver and demonstrate value.
• Lead and facilitate applied design thinking initiatives, working with NEXT Practice Leads and key clients to co-create solutions.
• Drive intelligentisation and AI-led pursuits, including strategic collaborations and Gen AI projects.
• Identify and deliver "lighthouse" projects that showcase tangible value and innovation.
• Develop and propagate frameworks for assessing the value of applied innovation in a Technology Services context.
• Partner with Enterprise SBG to unlock and shape new growth opportunities.
• Bring fresh energy and external perspective to the design thinking and product leadership space.
• Mentor and build capacity in design thinking, change management, agile, and product management across Team NCS.
• Leverage certified Scrum Master expertise to enable agile ways of working.
• What Success Looks Like
• Three "lighthouse" projects delivered, demonstrating clear value and impact.
• A practical, adopted framework for assessing innovation value is in use across NCS.
• NEXT Practice Leads and client teams are enabled to precision-target opportunities and accelerate the POC > MVP > Productisation journey.
• NCS is recognised internally and externally for its product mindset and innovation impact.
• What Makes This Role Unique
• Opportunity to shape how NCS unleashes its technical prowess in agile, flexible, and impactful ways.
• Work at the intersection of design, engineering, and AI, influencing both culture and outcomes.
• Be part of a team that's redefining how technology services deliver value in a rapidly changing world.
• Ideal Candidate
• Proven experience in design thinking, product management, and agile delivery (certified Scrum Master).
• Track record of driving innovation and measurable impact, ideally with exposure to AI and Gen AI.
• Experience working outside NCS, bringing fresh perspectives (e.g., from SUTD or similar environments).
• Strong collaborator, able to influence and energise cross-functional teams.
• Passionate about mentoring others and building organisational capability.
• We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity-and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
• Together, we make the extraordinary happen.
• Learn more about us at ncs.co and visit our LinkedIn career site.
• Scam Alert
• We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Benefits

Additional Information

What will you do: Drive a culture of product mindset and measurable impact at NCS, championing innovation and design thinking to shape, deliver, and celebrate value for our clients and communities.

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