Chief of Staff

About the role

At Joko, we help consumers shop smarter . Our mission is to revolutionize shopping, empowering people to find what they need, make informed decisions, and save money. Founded in Paris, Joko is a tech company and certified B Corp with over 105 talents across Paris, Barcelona, and New York (and beyond). More than 6 million users already save money every day at 10,000+ merchants with Joko. From cashback and automatic coupons to price alerts and carbon tracking, we keep expanding our products to make shopping smarter. We're now building an AI-powered shopping assistant to help users find the best products by price, quality, and environmental impact. Having reached profitability in our core market, we're now scaling globally, with a strong focus on the US. It's still day 1, come build the future of shopping with us! This position is based in Paris. 🔥 The CEO Office The CEO Office is a hands-on team of high-potential generalists who lead Joko's strategic projects and, when needed, step in to reinforce teams on short to medium deployments. You'll take over a team of five Founder Associates, with room to grow as the company scales. As the leader of that team, your job is to build a team people are proud to be part of, where every Founder Associate grows quickly and contributes meaningfully to Joko's most important priorities. 🎯 What you will do You'll be the CEO's strategic partner at a specific, rare moment in a company's life: a profitable scale-up entering its international chapter, expanding new business lines, doubling in headcount over the next 18 months, and investing heavily in AI - with a mature leadership team, a culture worth protecting, and a team that demands excellence. You'll report directly to Xavier (CEO), partner closely with co-founders Nicolas (CRO) and Alexandre (CTO), and serve as secretary of the Steering Committee, which is composed of the founders, the CMO, the COO, the VP People, and the Head of Online - putting you at the heart of every strategic decision the company makes. The Chief of Staff role is built around the CEO, and the CEO Office is in turn built around the Chief of Staff - together, the team exists to act as an extension of the CEO. The mandate is fourfold today, and you'll be the architect of all four pillars (as well as the future ones). Governance. Your team and you will own the rhythm and quality of how Joko is run at the top - board meetings, executive team meetings, All Hands, and the communication cadence that ties them together. You'll play a central role as animator and alignment driver for the leadership team. Proactive projects. Your team and you will lead the company-wide initiatives that matter most to the CEO and to Joko's next chapter - the kind of cross-functional, high-stakes work that doesn't naturally fit any single team. Reactive missions. When a team needs short-term reinforcement, you'll deploy Founder Associates as a strike force, helping us address critical gaps without hiring in a rush. This will represent a decreasing share of the team's activity as the organization grows. Culture. Like every member of the SteerCo - and like the CEO - you'll be expected to embody Joko's culture and lead by example. A word from Xavier "This is one of the most consequential hires I'll make this year. I'm looking for a real partner - someone with the rigor to challenge my thinking, the architectural mind to build durable systems, and the warmth to carry our culture as we scale. The Chief of Staff is, in many ways, an extension of me, and the right person will shape Joko's next chapter alongside Alex, Nico, and me." - Xavier Starkloff, CEO 👀 Who we're looking for 10+ years of experience , combining Tier 1 strategy consulting (BCG, McKinsey, Bain, or equivalent) with operating experience in a high-growth tech startup or scale-up. Direct and substantive management experience , with a proven ability to hire and retain great talent. Architectural thinking: You're as comfortable designing a multi-quarter operating model as you are fixing a broken process. You think in systems, not tasks. Analytical rigor: Structured thinking, attention to detail, comfort with numbers, ability to write a board memo that holds up under CEO and investor scrutiny. Emotional intelligence and stakeholder management: This role lives at the intersection of the CEO, the SteerCo, the Founder Associates, and every team in the company. You read people well, you build trust quickly across very different stakeholders, and you handle sensitive conversations with care. Energy: You bring genuine drive and presence into a room. You'll be one of the cultural carriers of the company and a representative of the CEO. AI fluency: You already use AI tools fluently in your own work, you have a point of view on how they reshape how teams operate, and you're excited to help Joko go further - the CEO Office is expected to lead by example on this front. Efficiency: You're fluent in productivity tools, r

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