Lead Analyst-Forsyth Health - Remote

Responsibilities

• Deliver accurate and complete data for client deliverables.
• Ensure timely delivery of data in line with agreed schedules.
• Perform initial root cause and quality control analyses to identify and assess issues in deliverables.
• Develop and maintain ongoing data surveillance processes to monitor recurring deliveries.
• Support new client onboarding by defining data delivery formats and schedules.
• Establish appropriate data delivery methods (e.g., Databricks to Databricks, Databricks to other platforms, Snowflake) based on client requirements.
• Collaborate with internal teams to obtain approval for sharing non-PHI data and selecting delivery methods.
• Partner with clients to validate, troubleshoot and ensure successful test data sharing.
• Build and maintain Databricks dashboards to support client delivery needs.
• Build, test (QA/UAT), and deploy code in Databricks and Snowflake environments.
• Troubleshoot data delivery issues, identify root causes, and coordinate with relevant teams to resolve them.
• Work with Forsyth teams to address questions and provide clarity on data.
• Provide release notes to internal teams.
• Identify and implement optimizations in current processes.
• Support quarterly product releases, including developing new processes to accommodate new data or structural changes to existing client delivery datasets.

Requirements

• At least 2 plus years of healthcare analytics experience, with a Bachelor's degree in a related field preferred.
• Excellent verbal and written communication skills is required. Effectively communicate complex data concepts to both technical and non-technical stakeholders.
• Ability to work effectively in a dynamic, rapidly changing environment; operates well with ambiguity.
• Proficiency in data manipulation tools (SQL, Python) and data warehousing (Databricks).
• Snowflake knowledge a plus.
• Knowledge of process improvement, data delivery, and reporting automation.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
• For this position, we anticipate offering an annual salary of 79,000 - 131,600 USD / yearly, depending on relevant factors, including experience and geographic location.
• This role is also anticipated to be eligible to participate in an annual bonus plan.
• About Evernorth Health Services
• If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
• Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Benefits

Additional Information

The Lead Analyst will play a key role in managing and overseeing the client data delivery process, ensuring that all deliverables consistently meet defined client requirements while adhering to established quality standards and timelines.

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