Colorado Works Case Management Specialist
External
Denver · Greater Denver AreaFull-timeHybrid2w ago
CSSExcelSAFe
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Requirements
- Our ideal candidate has some or all the following experience, skills, and characteristics:
- Excellent soft skills in motivational interviewing, organizing, planning, and monitoring customer progress
- The ability to work effectively with other employees, agencies, and the public
- Exceptional communication (oral, written) and interpersonal skills, including the ability to work effectively with people of diverse backgrounds and lifestyles
- Strong skills in Microsoft Office applications (Word, Excel, PowerPoint and Outlook)
- Experience with the Colorado Benefits Management System- CBMS and Denver's Work Management System (WMS)
- Experience with the Colorado Works program or working with vulnerable populations
- Required Minimum Qualifications
- Education: Graduation from high school or the possession of a GED, HiSET or TASC Certificate
- Experience: Four (4) years of experience performing intake including assessing and identifying client strengths and needs and providing referrals for assistance
- Education & Experience Equivalency: A combination of appropriate education and experience may be substituted for the minimum education and experience requirements
- Licensure & Certification: Requires a valid Driver's License at the time of application. Licenses and certifications must be kept cu
Benefits
The City and County of Denver offers a competitive salary commensurate with education and experience. New hires are typically brought into the organization between $26.84 - $33.55. We also offer generous benefits for full-time employees which include but are not limited to:A guaranteed life-long monthly pension, once vested after 5 years of service457B Retirement Plan140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 wellness day and 1 volunteer day per yearCompetitive medical, dental and vision plans effective within 1 month of start dateLocation & ScheduleWho we are & What You'll DoDivision of Economic Security:The Economic Security Division is comprised of the following program areas: Colorado Works Workforce Development, SNAP to Success (Denver's name for Employment First), Childcare Assistance Program (CCAP) and Child Support Services (CSS).Specifically, the Colorado Works Case Manager will engage with Colorado Works participants in a continuum of employment centered services which include :Facilitating individual and family assessments that help identify strengths and barriers to employment successIdentifying short and long term goals that are specific and attainable and provide a path off of public assistanceDeveloping collaborative individual plans with the customer that takes family needs into considerationSupporting the customer's circumstances and choices and offering them information about agency and community-based resourcesMonitoring customer progress by acknowledging and celebrating their successCoordinating with staff to provide initial and ongoing financial eligibility for program benefits when necessaryHealth insuranceDental insuranceVision insurancePaid time off
Additional Information
About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
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