Specialist Food Safety & Quality

Responsibilities

• Collaborate with other departments locally and centrally in order to achieve business objectives.
• Ensure that all employees receive the designated food safety & quality training. Deliver and share the training materials, templates, procedures
• Conduct Food and health and safety inspections and investigations by compiling and analyzing data of potential hazards, unsafe conditions or environmental concerns and share findings
• Support in resolving serious customer complaint escalation processes locally.
• Liaise between operations and legal team as and when required, and is the first POC for support on food safety and quality management.
• Support in coordination for withdrawals and recalls of products and serious incidents
• Ensure the execution of all local food safety authority enforcement action is complied with.
• Monitor regulatory developments with a potential impact on local business entities and initiate internal measures accordingly.
• Highlight procedures which need to be reviewed with respect to food safety due to operational or regulatory changes locally
• Provides regular reports to the relevant business stakeholders to support management review and ensure food safety objectives are met.
• Review Fresh Suppliers customer complaint rate and work with commercial team to improve freshness of our products
• Health & Safety
• Executes the H&S inspection programme and be involved in audits and the close-out of corrective actions.
• Communicates regularly with staff to keep the team informed of H&S priorities.
• Supports investigations into accidents and other reports (e.g. near misses).
• Coordinates with local operations and central team to ensure that there is a suitable maintenance plan to safeguard H&S
• Deliver H&S training, make persuasive presentations by communicating technical information in a non-technical manner appropriate to the audience while maintaining competency records for staff
• Degree in food science or related field
• 3+ years of experience managing Food Safety and Quality/ Health and Safety in a large scale retail grocery, foodservice or manufacturing environment
• Fluent proficiency in English, and preferably Arabic too
• Demonstrated ability to conduct risk assessments/evaluations and provide recommendations for risk mitigation or hazard identification.
• Ability to maintain appropriate current knowledge of the HACCP knowledge and H&S Standards
• Experience leveraging technology to manage process
• Program management and experience of managing program change across multiple store locations
• Knowledge of food safety of local/regional laws and regulations and food trading standards
• Experience interacting and engaging with authorities
• Demonstrated organizational skills and detailed orientation and ability to manage competing priorities.
• Maintain effective working relationships and foster teamwork in a diverse work group

Benefits

Additional Information

We're looking for a Food Safety & Quality Specialist to join the team and focus on growing our own Grocery Store "tMart", which is the region's first cloud store concept offering 20-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!

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