Customer Account Representative
External
Alphabeinsightinc · Tampa, FLFull-timeOn-site2d ago
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Responsibilities
- Serve as a primary point of contact for customer account inquiries.
- Assist customers with account updates, service requests, and general questions.
- Build and maintain strong relationships with existing customers.
- Provide accurate information regarding available products and services.
- Monitor account activity and maintain up-to-date customer records.
- Follow up with customers to ensure satisfaction and service quality.
- Resolve routine account-related concerns in a professional manner.
- Identify customer needs and recommend appropriate solutions.
- Collaborate with team members to support account management goals.
- Participate in training and professional development opportunities.
Benefits
Paid trainingCareer advancement opportunitiesProfessional development programsSupportive and collaborative work environmentHands-on account management experiencePerformance-based growth opportunitiesOngoing mentorship and coachingHigh school diploma or equivalent required.Strong communication and interpersonal skills.Excellent customer service and relationship-building abilities.Strong organizational and multitasking skills.Positive attitude and professional demeanor.Ability to work effectively in a team-oriented environment.Attention to detail and problem-solving skills.Competitive salary packageOpportunities for professional growth and career advancementCollaborative and innovative work environmentSkill development through hands-on experience and mentorshipExposure to diverse projects and industry-leading clients
Additional Information
Job Summary We are seeking a dedicated Customer Account Representative to support customer relationships and account services while helping ensure a positive client experience. This role is ideal for individuals who enjoy working with people, building trust, and assisting customers with their ongoing account needs.
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Company Intel
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