Product Delivery Coordinator - Remote

About the role

The Product Delivery Coordinator is responsible for supporting a Product Delivery Manager in all aspects of the deployment of the Zoom & Polycom Phone product to a Financial Institution Retail Branches nationwide. The role is largely administrative, involving the tracking of project deliverables including the status of the deliverables, manipulating spreadsheets, uploading spreadsheets, performing quality-assurance (data integrity checks) against data sets, and providing metrics and reporting. The Product Delivery Coordinator will be provided work instruction by the Financial Institutions Product Delivery Manager. PRIMARY DUTIES: Track project deliverables related to the implementation of Zoom phone at each branch Update the status of deliverables in a centralized repository Manipulate spreadsheets, including those used as data input for Zoom implementations Uploading spreadsheets and submit webforms into a centralized repository Participate in various project meetings and as necessary, assist Product Delivery Manager by recording meeting minutes Quality-assure data sets to ensure accuracy / data integrity Providing routine metrics and reporting on Zoom COMPETENCIES: Strong focus on accuracy and attention to detail Strong knowledge of MS Office suite (must have strong Excel and PowerPoint skills). Excellent communication skills (verbal and written ) Proficient time management skills; sense of urgency Proficient with Monday.com Ability to track a project through its lifecycle to successful deployment Ability to work in a fast paced environment and industry that is continually changing Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates REQUIRED EDUCATION & EXPERIENCE: 2-4 years' experience as a technology Project Coordinator 8-10 years' experience using PC in business environment including MS Office Proficient in Monday.com PREFERRED EDUCATION & EXPERIENCE: Exposure to technology in the financial industry is a plus

Requirements

• Below is the pay range of this position for considered candidates based on qualifications and experience.
• Pay Range
• $26 - $31.25 USD
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Benefits

Additional Information

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together

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