People Operations Specialist
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About the role
This is a foundational, greenfield role responsible for establishing and running People Operations for CUBE's Manila office as the business transitions from an Employer of Record (EOR) model to direct employment in the Philippines. As the first People Operations hire on the ground, you will play a critical role in ensuring a smooth, compliant transition to direct hire, while setting up scalable HR processes aligned with global standards. You will act as the primary HR point of contact in Manila, driving operational excellence, compliance, and a high-quality employee experience. This role has a direct impact on CUBE's ability to incorporate and scale in APAC, making it both highly visible and business-critical.
Responsibilities
- EOR Transition & Entity Setup (Core Focus)
- Support and execute the transition from EOR to direct employment in the Philippines
- Coordinate issuance of compliant employment contracts, benefits enrolment, and statutory registrations
- Liaise with the EOR provider to ensure smooth employee data and process handover
- Ensure all activities align with Philippine labour laws and regulatory requirements
- HR Administration & Employee Lifecycle
- Manage end-to-end employee lifecycle processes: onboarding, offboarding, promotions, and contract updates
- Maintain accurate employee records in HR systems (e.g., HiBob), ensuring compliance with local regulations
- Prepare employment documentation aligned with Philippine labour law
- Deliver a seamless onboarding experience for all new hires
- Payroll & Statutory Compliance
- Provide accurate and timely inputs for monthly payroll processing
- Coordinate statutory contributions (SSS, PhilHealth, Pag-IBIG) and ensure full compliance
- Resolve payroll queries and validate employee data
- Partner with payroll providers and internal stakeholders to ensure accuracy
- Office Operations & Local Ownership
- Act as the primary point of contact for Manila office operations
- Manage office facilities, vendors, supplies, and workspace logistics
- Ensure compliance with local health & safety standards
- Partner with Finance on budgeting, invoicing, and cost tracking
- Support local team engagement initiatives and in-office events
- IT Equipment & Asset Coordination
- Coordinate with TechOps for provisioning, tracking, and return of IT equipment
- Maintain accurate asset inventory records
- Ensure smooth onboarding/offboarding from an IT logistics perspective
- Process Implementation & Compliance
- Implement and localise globally standardised HR processes in the Philippines
- Monitor process adherence and identify opportunities for improvement
- Ensure compliance with data privacy regulations and internal policies
- Support audits and policy implementation
- Employee Experience & Support
- Act as the first point of contact for all Manila employee HR queries
- Support engagement initiatives, onboarding experience, and feedback processes
- Foster a positive, inclusive, and high-performing workplace culture
- Key Deliverables (First 12 Months)
- Successful EOR-to-direct-hire transition with zero disruption to employees
- Fully implemented HR systems (HiBob or equivalent) with accurate employee data
- Localised HR processes embe
Benefits
Additional Information
CUBE are a global RegTech business defining and implementing the gold standard of regulatory intelligence for the financial services industry. We deliver our services through intuitive SaaS solutions, powered by AI, to simplify the complex and everchanging world of compliance for our clients. Why us? ๐ CUBE is a globally recognized brand at the forefront of Regulatory Technology. Our industry-leading SaaS solutions are trusted by the world's top financial institutions globally. ๐ In 2024, we achieved over 50% growth, both organically and through two strategic acquisitions. We're a fast-paced, high-performing team that thrives on pushing boundaries-continuously evolving our products, services, and operations. At CUBE, we don't just keep up we stay ahead. ๐ฑ We believe our future is built by bold, ambitious individuals who are driven to make a real difference. Our "make it happen" culture empowers you to take ownership of your career and accelerate your personal and professional development from day one. ๐ With over 700 CUBERs across 19 countries spanning EMEA, the Americas, and APAC, we operate as one team with a shared mission to transform regulatory compliance. Diversity, collaboration, and purpose are the heartbeat of our success. ๐ก We were among the first to harness the power of AI in regulatory intelligence, and we continue to lead with our cutting-edge technology. At CUBE, You will work alongside some of the brightest minds in AI research and engineering in developing impactful solutions that are reshaping the world of regulatory compliance. Job Title: People Operations Specialist Department: People & Talent Location: CUBE Manila Office Reporting To: People Operations Manager / HR Generalist, APAC Job Type: Full-time Work Mode: Onsite - 5 days per week
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