Restaurant Floor Manager (Full-Time) - Eataly Eaton Centre

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The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) and Restaurant General Manager (GM) in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, table support, and hosts. Provides a steady leadership presence on the floor, monitoring guest, food, and team member service Ensures exceptional service standards are consistently met and that activities are carried out effectively Inspects dining room and storage areas to ensure compliance with health and safety regulations Assists in conducting pre-shift, stand-up, and monthly staff meetings Estimates and purchases front-of-house equipment and beverage needs as per the direction of the Restaurant GM, AGM, and Beverage GM, and supervises intake orders to ensure specifications Assists with invoice receiving, inventory control, and inventory physical count at the end of the month Reviews financial information such as sales, inventory and costs to monitor budget Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc. Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees Documents, investigates, escalates and resolves all employee and guests incidents Assists with administrative and operational duties as needed Performs other duties as required or assigned 2+ years of experiencing leading or managing a front-of-house restaurant team Understanding of steps of service Outstanding communication, leadership and problem-solving skills Bachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferred Knowledge of Italian cuisine and beverage highly preferred Job Requirements Availability to work onsite with a flexible schedule often including evenings, weekends and holidays Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Food Handler's License preferred

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