Vice President, Clinical Operations

About the role

Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants. We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today.

Responsibilities

• Own performance across CKD Navigation, PAC, ECCP, Pharmacy, and future clinical programs
• Ensure clinical programs align with value-based care contract requirements, quality goals, utilization targets, and enterprise clinical strategy
• Lead program integration, stabilization, and scaling across markets and payer partnerships
• Translate clinical priorities into workflows, protocols, technology requirements, reporting needs, and frontline execution
• Serve as the senior escalation point for program risks, performance gaps, and complex operational challenges
• Partner with Central Quality to translate enterprise quality strategy into program level execution, workflow design, and frontline accountability
• Partner with Product, Technology, Analytics, and Clinical teams to implement and optimize care management platform functionality, clinical workflows, reporting, and patient engagement capabilities
• Lead and advance technology enabled care delivery models that improve patient engagement, documentation accuracy, workflow efficiency, communication, and measurable outcomes
• Support integrated patient engagement strategies across outreach, communication, care coordination, and campaign-based workflows
• Drive data integrity and reporting alignment across Evergreen technology platforms and operational reporting systems
• Own program level KPI performance and use rapid cycle improvement to identify and close performance gaps
• Build and develop high performing clinical leadership teams with clear role clarity, performance expectations, and accountability structures
• Lead operational integration across programs to create a more coordinated patient and provider experience
• Other duties consistent with this role, as assigned.
• Required Qualifications
• Licensed clinician with experience in direct patient care and clinical operations.
• Backgrounds may include nursing, advanced practice providers, pharmacy, social work, or medicine
• Experience leading clinical operations in value-based care, provider enablem

Requirements

• Your Role
• This role oversees programs including CKD Navigation, Post-Acute Care optimization (PAC), Compassionate Care (ECCP) and palliative pathways, Pharmacy, and future clinical programs as the organization continues to scale.

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