Communications Manager

Responsibilities

• Strategic Communication Development & Execution: Develop and implement integrated internal and external communication strategies that are aligned with Mexico's business objectives and global communications priorities.
• Narrative Crafting & Storytelling: Translate sophisticated technical concepts into compelling, accessible, and impactful narratives for a variety of stakeholders, and with audiences including media, customers, partners, and employees.
• Content & Campaign Creation: Develop a wide range of content and communication campaigns, including thought leadership, key messaging, presentations, blogs, social media content, and media pitches.
• Performance Measurement & Reporting: Establish and lead robust measurement frameworks to track the efficiency of communication campaigns and report on their business impact to regional stakeholders.
• Reputation Management : Proactively identify and mitigate potential reputational risks through the development and execution of issues and crisis communication strategies.

Requirements

• Full professional proficiency in both English and Spanish (written and verbal) is required.
• A Bachelor's degree in Communications, Journalism, Marketing, or closely related field.
• A minimum of 8 years of progressive professional experience in corporate communications, public relations agencies, or media-related businesses.
• Outstanding editorial competence and writing skills, with a proven track record to distil sophisticated ideas into clear, concise, and actionable copy.
• Proven experience leveraging a variety of digital communication platforms (ie. Sharepoint, Eloqua, Adobe Express) and tools to achieve communication objectives.
• Demonstrated proficiency in using AI tools to reinvent processes, optimize workflows, and drive improved communication outcomes.
• A strong background of influencing and collaborating effectively with senior stakeholders across a large, matrixed organization.
• Strong existing network of media relationships within the Mexico market.
• Demonstrated experience in handling external agency partners and departmental budgets.
• A strategic mentality coupled with a demonstrated ability to challenge the status quo and champion innovative communication approaches.
• Experience working in a cross-functional team environment, and an outcome focused teammate.
• Why Cisco?
• We are Cisco, and our power starts with you.

Additional Information

Meet the Team: Join the dynamic Cisco Latin America (LATAM) Communications team, part of the broader Americas communications function. We are at the forefront of the digital disruption narrative, actively crafting conversations and thought leadership around the progressive power of Cisco technology. Become an integral part of a high-impact team dedicated to amplifying Cisco as the critical infrastructure for the AI era. For more than 40 years, Cisco has securely connected the world. With its industry leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, improve efficiency and strengthen digital resilience. With purpose at its core, Cisco remains committed to creating a more connected and inclusive future for all. Join us!

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