Team Lead, Site Operations (Oncology)

Responsibilities

• Supervising a team of site operations staff (e.g., Clinical Research Coordinators, Clinical Research Nurses), overseeing daily workloads and priorities
• Ensuring timely and accurate completion of site start-up, maintenance, and close-out tasks in line with SOPs and study plans
• Monitoring site operations metrics and contributing to actions that improve efficiency and site experience
• Collaborating with project management, monitoring, and other functions to resolve site-related issues
• Supporting training, development, and performance management of team members
• Contributing to the enhancement of site operations processes, tools, and documentation
• Your Profile:
• Oncology Clinical Research industry experience
• 3+ years of experience in clinical site operations, site support, or clinical operations
• Prior lead or mentoring responsibilities preferred
• Good understanding of clinical trial processes, GCP, and site documentation requirements
• Strong leadership, communication, and organizational skills
• Ability to manage multiple studies and priorities in a fast-paced environment
• Collaborative, solution-oriented mindset with focus on quality and customer service
• Bachelor's degree in life sciences, healthcare, business, or a related field
• #LI-TP1
• #LI-Accellacare
• #LI-Onsite
• Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
• Rewards & Benefits
• ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
• Benefits may include:
• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways
• Benefits may vary depending on role and location.
• Visit our careers site to read more about the benefits ICON offers.
• Inclusion and Accessibility
• ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
• If you require reasonable accommodations during the recruitment process, please let us know or submit a request here .
• Salary Range
• -
• Are you a current ICON Employee? Please

Benefits

Additional Information

Team Lead, Site Operations (Oncology) ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. We have an exciting opportunity for a Team Lead, Site Operations to join Accellacare in Illinois. As a Team Lead, you will lead a team responsible for supporting site-facing activities across clinical studies, with a primary focus in Oncology (Phase II-IV), ensuring consistent, high-quality operational delivery. This role is with Accellacare , part of ICON's clinical research network, where you'll play a key role in transforming the clinical trial experience for patients and sponsors alike. Our global site network is designed with one goal in mind: to deliver better access, greater efficiency, and improved outcomes in clinical research. Additional Details: Location: Full-Time Onsite at Accellacare Duly Health & Care (multiple sites around Lisle, IL) Hours : 8:00am - 5:00pm

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