Admissions Representative

About the role

Aviation Institute of Maintenance is looking for an Admissions Representative who is passionate about education, motivated by results, and genuinely invested in the success of every student they work with. This is not a passive role. It requires someone who takes initiative, stays organized under pressure, and brings consistent energy to a fast-paced, goal-driven environment. Based at our Indianapolis campus near Indianapolis International Airport, you will be the first point of contact for prospective students exploring AIM's FAA-approved aviation maintenance technician programs. Your ability to build trust quickly, communicate clearly, and follow through with urgency will directly determine your impact - and your results.

Responsibilities

• Manage a high volume of prospective student inquiries through phone, email, and in-person or virtual meetings - responding with speed and professionalism
• Assess each prospective student's goals, background, and eligibility to identify the right program fit
• Guide students through every stage of the admissions process: inquiry, appointment setting, interview, application, documentation, and enrollment
• Consistently meet and exceed enrollment KPIs, including outreach volume, contact-to-appointment conversion rates, application completion rates, and closing ratios
• Proactively follow up with prospective students to keep momentum and resolve barriers to enrollment
• Maintain accurate records of student application status and pipeline activity in the CRM
• Represent AIM at open houses, career fairs, and community recruitment events

Requirements

• The strongest candidates for this role share a few things in common: they care deeply about the people they serve, they hold themselves accountable to their numbers, and they don't need to be managed to stay motivated. Specifically, we're looking for someone who:
• Is passionate about education and the difference a skilled trade career can make in a person's life
• Brings consistent energy and a positive attitude - especially when the work gets challenging
• Takes initiative without waiting to be asked; identifies what needs to happen and follows through
• Has a strong track record in sales, admissions, or customer service with demonstrated results against performance metrics
• Communicates clearly and authentically with a wide range of people
• Stays organized, meets deadlines, and manages multiple priorities without dropping the ball
• Education
• High School Diploma or GED required
• Associate's degree or higher preferred
• Proven experience in sales or customer service with a record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios
• One or more years of admissions experience in a proprietary (for-profit) post-secondary educational setting preferred
• Strong written and verbal communication skills with the ability to connect with diverse audiences
• Excellent time management and the ability to multitask effectively in a high-volume environment
• Proficient in Microsoft Office Suite; comfortable learning new CRM and enrollment management systems
• Flexible availability for occasional evenings and one Saturday per month
• Location & Schedule
• Location: 7251 W McCarty St, Indianapolis, IN 46241 (near Indianapolis International Airport)
• Schedule:
• Monday-Thursday: Two days from 9:00 AM - 6:00 PM and two days from 10:00 AM - 7:00 PM
• Friday: 8:00 AM - 5:00 PM
• Saturday: One Saturday per month, or as organizational needs require
• Compensation: Up to $29.00 per hour, based on experience, qualifications, and other relevant factors.

Benefits

Additional Information

Training Tomorrow's Technicians to Become Skilled, Employable, and Essential ABOUT US - Big Changes, Better Benefits - Join us today! At Cotulla Education, home to the Aviation Institute of Maintenance, Centura College, Tidewater Tech, and American Lineman College, we are dedicated to transforming lives through hands-on, career-focused education. Our mission is to empower students to achieve their professional dreams in high-demand fields like aviation, healthcare, information technology, and skilled trades. With experienced faculty providing personalized support, our graduates emerge as future leaders ready to make a significant impact in their communities. Join us in shaping the careers of those who will build and maintain our world and embark on a transformative journey towards a fulfilling career.

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