Branch Member Consultant

About the role

As a Branch Member Consultant at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices. Location & Hours This full-time position is based in our Flagship Branch in George St - right in the heart of Sydney CBD! Flexibility We offer one Family & Friends day and 3 additional flexible leave days each year, giving you more freedom to recharge, manage personal commitments, and maintain a healthy work-life balance. Salary Salaries start at $65K plus super plus incentive!

Responsibilities

• Embrace face-to-face and telephone needs-based selling, highlighting our diverse range of health, life, and other insurance products. This may also include opportunities to broaden your business development skills outside of the HCF branch and in your local community.
• Ensure resolutions to our members' problems that go beyond expectations.
• Maintain the accuracy of our membership information in accordance with organisational policies and procedures.
• About you
• Possess a keen drive to make a difference in members' lives, with experience in needs-based selling
• Proven background in customer service environments, with the ability to build rapport quickly and confidently.
• Quick to grasp complex computer systems.
• Thrives in a collaborative team environment.
• Adaptable to evolving work practices and needs.
• About HCF
• Culture & Benefits
• Purpose-driven passion
• We're united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
• Wellness and work-life balance
• We'll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
• Flexible working arrangements
• 50% subsidy on HCF hospital and/or extras cover
• Family-friendly certified employer
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF's products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
• Collaboration and inclusivity
• Continuous learning and growth
• We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
• Next steps
• If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition - peopleservices@hcf.com.au to discuss.
• We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

Benefits

Additional Information

Bring your sales expertise to a role with purpose - helping members make informed health cover decisions

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