Claims Coordinator

Responsibilities

• Maintain the TPA action item tracker deadlines, owners, escalation thresholds, and status updates in real time
• Support biweekly TPA calls logging outcomes and sending agendas in advance
• Produce monthly claims trend reports covering frequency, severity, reserve movement, and open action items
• Flag reserve changes over threshold
• Our (FTE) benefits
• Competitive salary, equity, and role trajectory
• Comprehensive health benefits for you and your family
• 401(k) plan with company match
• Unlimited PTO
• Paid parental leave
• About Authentic

Benefits

Additional Information

Authentic helps insurance brokers create better insurance products for their clients. We provide the technology platform and behind-the-scenes support that lets brokers build custom insurance solutions for specific industries or customer groups. Think of us as the operating system that powers these specialized insurance offerings. For brokers, this means they can offer unique products their competitors don't have, earn more money, and spend less time on paperwork and administrative tasks. We handle the complex (technology, compliance, and partnerships with highly-rated insurance carriers), so they can focus on serving their customers and growing their business. ROLE SUMMARY We are looking for a detail-oriented Claims Coordinator to join our Claims department. This is an entry-level, part-time role with a structured development plan and a clear pathway to full-time employment. No prior claims experience is required we are looking for someone organized, reliable, and eager to grow within the claims function.

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