Staff Software Engineer in Test

About the role

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, Lon

Responsibilities

• Lead testing strategy and execution across complex microservices and frontend/backend architectures (AWS, .NET, Angular, APIs, etc.)
• Design, develop, and maintain robust test automation frameworks, integrating seamlessly into CI/CD pipelines (Playwright, AWS CDK), with a DevSecOps mindset
• Pioneer the use of AI-driven testing solutions -evaluate and implement intelligent test generation, defect prediction, and adaptive test strategies using LLMs and other AI models
• Apply responsible AI practices by embedding bias detection, safety validation, and explainability checks into QA processes and automation
• Collaborate across teams to ensure quality is built-in from the start, promoting a shift-left mindset and influencing engineering practices
• Use observability tools and data analytics to identify systemic issues and improve performance, coverage, and resilience
• Lead test strategy reviews, architecture discussions, and mentor engineers in automation, AI-enhanced QA workflows, and testing best practices
• Stay up to date with AI trends, tools, and regulations ; adapt test strategies accordingly to support compliance, security, and innovation
• Required Experience/Skills
• 5+ years in software engineering in test roles within commercial software environments
• Strong expertise in TypeScript, Playwright , or a similar end-to-end testing tool, with a willingness to develop deep expertise in Playwright
• Proven experience with API and backend testing , including microservices and monolithic systems
• Experience designing automation frameworks and integrating them into CI/CD pipelines (e.g., GitHub Actions)
• Familiarity with AWS serverless services and modern DevOps practices (IaC, Docker, observability tools)
• Exposure to security principles in delivery pipelines (IAM, secrets management, DevSecOps)
• Strong understanding of AI in software engineering , such as:
• Using LLMs to assist with test generation and defect triage
• Embedding monitoring and validation around AI components
• Designing QA strategies for AI-infused systems (e.g., prompt testing, model input/output verification)
• Exceptional communication skills and experience mentoring or leading others in a quality or test leadership capacity
• #LI-Hybri

Benefits

Additional Information

Position Overview Spend your days making a difference, not just working for a living. At Diligent, we build Security, Risk Management, Compliance, and Audit software that helps uncover fraud, waste, environmental risks, and abuse in organizations. Our collaborative R&D teams build and scale a SaaS platform using AWS technologies-delivering AI-powered solutions that support Modern Governance and drive meaningful impact. As a Staff Software Engineer in Test, you'll take ownership of quality assurance across an entire program, spanning multiple Scrum teams and involving both QA analysts and engineers. Your responsibility goes beyond manual and automated testing-you will define and drive quality across the full development lifecycle, advocate for shift-left principles, and enable rapid, safe delivery. In addition to your test engineering and automation expertise, you will champion AI-augmented quality practices, leveraging modern tools and governance principles to enhance testing coverage, efficiency, and reliability.

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