Manager-Protection, Investigations, Training

Responsibilities

• Executive Protection
• Develop and implement protection plans, security advances, site assessments, movement plans, travel support, event security plans, and communication protocols in partnership with Security Services leadership and internal or external stakeholders.
• Apply executive protection, dignitary protection, motorcade operations, tactical driving concepts, countersurveillance, defensive tactics, and comparable law enforcement experience or training to support safe movement and appearances of protected persons.
• Conduct personal security briefings for employees at all levels, from senior executives to frontline staff, based on identified threats, concerning behaviors, workplace violence concerns, domestic violence matters, stalking cases, or other personal safety risks.
• Respond to employee residences when appropriate to conduct vulnerability assessments, identify security concerns, and recommend improvements to home security and personal safety.
• Investigations
• Conduct high-level, sensitive investigations involving threats, bomb threats, domestic violence, fraud, theft, stalking, workplace violence, assaults, batteries, financial crimes, drug diversion, criminal damage to property, forgery, embezzlement, and other general crimes.
• Develop and implement investigative plans, conduct interviews of victims, witnesses, and subjects, and apply investigative best practices to support objective fact-finding, case resolution, and appropriate follow-up.
• Collect, review, and analyze documentary and electronic evidence, including video management systems and access control information, to support investigative findings.
• Complete reports of investigation that document evidence, analysis, findings, outcomes, and recommendations for internal-control improvements where applicable.
• Partner with Hospital Administration, Human Resources, Office of General Counsel, Patient Relations, Risk, Compliance, Security Services leadership, and law enforcement agencies on investigations, threat matters, and related follow-up.
• Assess security data to identify risks, trends, and crime patterns, and recommend preventative measures, improved tactics, equipment, procedures, and operational improvements.
• Serve as the liaison between Security Services and the criminal court system for criminal court matters.
• Training
• Develop, coordinate, evaluate, and support Security Services training programs for officers, supervisors, managers, and other stakeholders.
• Maintain the physical conditioning, defensive tactics proficiency, and instructional capability necessary to conduct frequent hands-on training programs for Security Services team members and participants at all skill levels.
• Apply training and experience in disciplines such as boxing, wrestling, jiu-jitsu, kickboxing, Muay Thai, judo,

Benefits

Additional Information

The Manager-Protection, Investigations, Training (PIT) reflects the mission, vision and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, regulatory standards, and accreditation requirements. The Manager, PIT leads and supports executive protection, investigations, and training activities across Northwestern Medicine. This role coordinates protective support for executives, leaders, dignitaries, high-profile individuals, and other identified persons or events when elevated security risk, workplace violence concerns, threats, or operational needs require a security response. The position conducts and supports complex investigations involving alleged crimes, employee misconduct, threat assessments, workplace violence, loss prevention matters, and other activity that may negatively impact NM hospitals and facilities. The Manager, PIT also develops, coordinates, and supports Security Services training programs that strengthen preparedness, consistency, and operational effectiveness across the system. Partners with the Vice President of Security Services, Directors of Security Services, Risk Management, Human Resources, Office of General Counsel, and Security Services Managers on operational functions. The Manager, PIT will independently balance the demands of multi-location protection support, investigations, training initiatives, and other security priorities throughout NMHC locations.

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