1st Shift Dispatcher

About the role

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators. Position Summary We are seeking a highly organized and detail-oriented Dispatcher to coordinate daily pickup and delivery operations for our trading card distribution business. This role is responsible for managing a fleet of 6 truck drivers delivering products to 4 regional locations, ensuring timely, accurate, and efficient transportation of inventory.

Responsibilities

• Serve as the primary point of contact for drivers, providing updates, directions, and support throughout the day
• Coordinate pickup and delivery schedules to meet operational deadlines and customer expectations
• Maintain accurate records of shipments, delivery times, and route performance
• Communicate with fulfillment and inventory teams to ensure that all requested movements/shipments/pickups are completed each day
• Ensure compliance with company policies, safety standards, and transportation regulations
• Optimize routes and workflows to improve efficiency and reduce costs

Requirements

• 2+ years of dispatching, logistics, or transportation coordination experience preferred
• Familiarity with routing software, GPS systems, or transportation management systems (TMS)
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent communication skills, both verbal and written
• Ability to problem-solve quickly and make real-time decisions
• Basic proficiency in Microsoft Office or Google Workspace
• Knowledge of DOT regulations and safety standards is preferred
• Key Skills
• Route planning and optimization
• Time management and prioritization
• Attention to detail
• Conflict resolution
• Team coordination
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