Lead Housekeeper: Angourie Resort

Responsibilities

• Lead & Motivate: Inspire and guide the team, keeping spirits high and standards even higher.
• Task Delegation: Keep the wheels turning by efficiently assigning tasks for smooth daily operations.
• Train & Onboard: Welcome new team members and show them the ropes, ensuring everyone knows our gold-standard procedures.
• Storeroom Maestro: Manage storeroom inventory like a pro so we're always ready for action.
• Quality Assurance: Champion our commitment to a warm, friendly, and immaculate guest experience.
• Linen Liaison: Work closely with our external linen company to keep everything fresh and fabulous.
• All-Area Oversight: Oversee the cleanliness of our apartments and villas, plus all public areas and amenities.

Requirements

• Roster Flexibility: Available to work a 7-day rotating roster, including weekends, public holidays, and school holidays (average start 8:00am, with flexibility as needed).
• Eagle Eye for Detail: You spot the speck no one else sees!
• Physical Stamina: Ready to stand, walk, bend, and lift as you work your magic.
• Team Spirit: A natural motivator who loves working with people and leading by example.
• What's in it for You?
• At Parks & Resorts, we're not just about discounts (although you'll get those too!). We offer benefits to help make work and life just right for you:
• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gym memberships, attractions, restaurants, and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Opportunities to grow, progress, or relocate your career across the NRMA Group and our many locations
• Know You Belong
• Are you nodding your head as you read this? Apply now - we can't wait to hear from you! Or visit our careers site to find out more.
• As part of our recruitment process, successful applicants will be required to complete pre-employment checks.

Additional Information

Are you someone who loves making things shine and thrives on creating those "wow" moments for guests? We're on the lookout for a Lead Housekeeper to join our team at the beautiful Angourie Resort in Yamba. This is your chance to oversee a superstar team of up to 12 Housekeepers, ensuring our 66 apartments and villas, plus every public and common space, are always guest-ready and sparkling clean. You'll be the go-to person for all things housekeeping, reporting to our Housekeeper Manager and making a real impact on every guest's stay.

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