Product Manager, Platform (Senior/Staff/Principal)

About the role

This role owns our developer platform end-to-end: third-party integrations, APIs, and the surface area that other systems plug into. Expect a full-spectrum day: a technical call with a partner's dev in the morning, a deal-structuring conversation with Business Development in the afternoon, and a call with a director at a partner that evening to unblock a go-live. You sit at the center of the rectangle (BD, sales, engineering, ops) and you're accountable for making the math work across all four sides. You'll work alongside an engineering team that handles the deep implementation; your job is to create the specificity and strategy that lets that work land.

Responsibilities

• Platform roadmap. Own the full platform intake funnel and the prioritized roadmap that falls out of it. Weigh customer demand, commercial value, and engineering cost to decide what we build and in what sequence. Hold the line against randomization to protect existing high-priority commitments.
• Developer experience as product. Own everything engineers at our customers and partners touch: APIs/SDKs, docs, sandbox testing, and data models.
• Platform strategy. Develop and apply a prioritization framework for which third-party systems we should integrate with, then drive the resulting integrations from initial conversation through production.
• Voice of the platform. Make sure platform considerations show up in product decisions and sales conversations.
• What Success Looks Like
• Intake and prioritization run themselves within 90 days. Every partner ask, integration request, and platform commitment lands in one funnel with a documented prioritization framework. BD, sales, and engineering align on what we're building - and what we're not - without ongoing arbitration.
• Developer experience is a competitive advantage. APIs, SDKs, docs, and sandbox testing are good enough that a partner developer can self-serve from first call to first successful test transaction. Time-to-first-call and time-to-production drop measurably quarter over quarter.
• Platform deals close on the strength of your scoping. Sales and BD reach for your discovery summaries, technical scoping, and commercial terms to close partnership deals. Win rate on platform-dependent deals goes up, and post-signature surprises go down.
• Integrations ship and stick. Each launched integration hits its go-live date, clears its quality bar, and shows real adoption inside 60 days. Stuck partners get unstuck quickly because you can name the blocker and the owner.
• The platform compounds. By month 12 you've built the intake, scoping, rollout, and post-launch playbooks that make the next platform PM, BD lead, or partner engineer ramp in 30 days.
• What You Bring
• Platform PM depth. 5+ years shipping platform products, developer-facing APIs, or large-scale integrations. You've run the full lifecycle from discovery to production and you know where the landmines are. Bonus points if you've built developer SDKs or reusable integration frameworks.
• Technical fluency. You read API docs, test endpoints in Postman, understand webhooks and auth flows, and can hold a technical call with a partner developer without needing an engineer in the room. You don't need to write production code, but you can prototype well.
• Product instincts for developer surfaces. You think about API design, SDK ergonomics, and developer onboarding the way other PMs think about UI flows. You can articulate what makes a developer surface "good" and you've shipped a few of them.
• Regulatory aptitude. You are curious about regulatory complexity. You can read a dense requirements document and turn it into a spec. You can si

Benefits

Additional Information

Product Manager, Platform (Senior/Staff/Principal) Location: Nashville, TN (hybrid) Reports to: Head of Product & Engineering Type: Full-time

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