Solution Engineer (Dynamics 365 and Power Platform) - Hybrid, Mandaluyong City

About the role

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Job Summary As a Solution Engineer (Dynamics 365 and Power Platform) - Hyrbid, Mandaluyong City is responsible for planning, coordinating, and architecting all activities related to the development of Dynamics 365 and Power Platform, including integration with existing applications and third-party solutions. She/he is responsible for the day-to-day maintenance of Dynamics CRM and Power Platform application systems in operation. This includes identifying and troubleshooting any application issues, resolving or escalating them as needed. Additionally, She/he will assist in gathering requirements, building business cases, and estimating effort for enhancements of existing solutions. The Solution Engineer will report to designated International Staff and/or senior National Staff. Job Description We are looking for an Solution Engineer (Dynamics 365 and Power Platform) - Hyrbid, Mandaluyong City to communicate with clients to understand their needs and recommend solutions that meet those needs, estimate the costs and benefits of different solutions, including possible impacts on performance and security . This position will be full-time and hybrid in Mandaluyong City.

Responsibilities

• Design, implement and maintain solutions based on client needs
• Ensure all captured business requirements are translated and aligned with ITD's technical solutions, product roadmap, backlog, and architecture
• Track client feedback to ensure satisfaction with the solution provided
• Lead delivery through Scaled Agile Framework, DevOps, CI/CD (Continuous Integration/Continuous Delivery) testing, and deployment
• Work with development teams to create new solutions or improve existing ones
• Review all design issues and provide guidance to developers, support engineers and administrators on fixing the defects
• Perform other related duties assigned by supervisor
• Create documentation such as Requirements Definition Document (RDD), Solution Design Document (SDD), Security License to Operate (SLTO) or Transition Support and Maintenance Plan (TSMP)
• Maintain platform and technical documentation
• Identify opportunities for improvement in existing solutions and recommend enhancements to be implemented
• Analyze existing architectures to ensure solutions are in line with overall enterprise architecture, identify weakness and recommend improvements
• Perform system security assessments to ensure that solutions are in compliance with the security framework and that data is safe from unauthorize access

Requirements

• Required:
• Microsoft Dynamics 365 and Power Platform 5+ years of experience (architecture, development, rollout, maintenance, data management, migration)
• Hands-on experience architecting solutions that involve customization to include server-side code, custom business logic, integration modules, workflow assemblies, and plug-ins.
• Experience with the following: Dynamics 365 Server-Side and Client-Side Object Model, Dynamics 365 Plugins and Custom Workflow Development, .NET Programming Model, xRM Framework, Power Platform (PowerApps, Power Automate, Dataverse, PowerBI), SharePoint Development Framework (SPFx)
• In-depth knowledge and extensive experience on the following: .NET, JavaScript, JavaScript frameworks and libraries (e.g. AngularJS, ReactJS, FabricJS, jQuery), HTML, CSS, REST APIs, XML, JSON, SQL, and other database engines
• Demonstrated ability in solution or enterprise architecture
• Experience in requirement analysis and business process re-engineering
• Prior experience in agile methodologies (experience in product management)
• Preferred:
• C# or Visual Basic, Visual Studio, Web Services, and the CRM SDK is preferred
• Ability to solve complex technical, managerial, or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge
• Ability to operate at advanced levels of authority and manage significant activities and resources to produce and take responsibility for results
• Excellent interpersonal skills and demonstrated ability to coordinate with colleagues at multiple levels, within own work location and throughout the Bank
• Demonstrated teamwork (ability to work with others to achieve more effective results), and conceptualization (developing viable solutions based on an understanding of institutional perspect

Additional Information

Solution Engineer (Dynamics 365 and Power Platform) - Hybrid, Mandaluyong City Req number: R7972 Employment type: Full time Worksite flexibility: Hybrid

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